9.1
Spot Score
Upserve POS Reviews in June 2026: User Ratings, Pros & Cons
Effortlessly manage your restaurant with Upserve POS.
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Starts from $59 / Month
Upserve POS Reviews & Ratings
Spotsaas Editor’s POV
Upserve has garnered praise for its lightning-fast performance and intuitive software, making it a standout choice for modern POS needs. The Table Marking and Blocking Service were highlighted as key features that enhance efficiency. Customers appreciate the stellar customer service and helpful reports offered by Upserve, contributing to a seamless user ...Read more
Upserve POS pros and cons
Speedy performance and efficient table marking and blocking services.
Intuitive software design, easy to learn and use.
Outstanding customer service and quick resolution of issues.
Helpful chat feature for quick problem-solving.
Expensive pricing compared to competitors.
Lacks some advanced features and customizations.
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Showing 41-50 out of 279
J
Joanny
11/01/21
Upserve is the best
PROS: It works well even in offline mode. Its back office is also great. Teaching new hires how to use Upserve POS is also easy. CONS: I hope they only show tables currently opened, instead of all of them.
L
Lina
11/01/21
We were switching our banking…
We were switching our banking information for this location and I reached out to one of the representatives via the chat option on Upserve.com. Someone was able to promptly assist me and sent me the banking information update request. I was able to fill out the form and almost within the 24 hours the deposits were going to the new bank account.
M
Marianna
10/24/21
It makes our life in the restaurant easier
PROS: Menu integration is lovely and sorting data is easier with its filter function. I am also pleased with their customer service. They are very supportive. CONS: Adding menus can be hard at first, but their customer service was able to help us with this task.
D
Donato
10/17/21
User friendly and very easy to use
PROS: It is very easy to use. Copying and changing items can be done without any problem. Products are also easy to find and changing payment methods can be done within seconds. Our staff also found it easy to learn how to use. CONS: Better back-end reports will be appreciated. Also, we experienced difficulties using its offline mode. This problem needs immediate fixing.
AR
Anonymous Reviewer
10/10/21
HQ and customer service for the win!
PROS: The customer service has never let me down. The HQ is also designed very well and is easy to navigate. CONS: The frontend of the software is a bit clunky and slow. Not ideal for a retail setting with high volume.
A
Alex
10/07/21
Reliable POS system with exceptional customer service
Reliable POS system, easy-to-use for even the non-tech saavy management in our company. But the best part, the CUSTOMER SERVICE
SG
Scott Gilkey
09/29/21
Support
The install and support after install has been outstanding.
SG
Scott Gilkey
09/29/21
Support
The install and support after install has been outstanding.
S
Sharon
09/27/21
Credit card number needed
I had to refund a customer and didnt have credit card number. The employee was very helpful and got me to the right person and resolved my issue.
S
Sharon
09/27/21
Credit card number needed
I had to refund a customer and didnt have credit card number. The employee was very helpful and got me to the right person and resolved my issue.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].