9.1
SpotScore
Upserve POS Reviews in July 2026: User Ratings, Pros & Cons
Effortlessly manage your restaurant with Upserve POS.
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Starts from $59 / Month
Upserve POS Reviews & Ratings
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Spotsaas Editor’s POV
Upserve's main strength is speed—the POS processes orders and payments quickly, which matters in high-volume settings. Table management and blocking features let you control seating and prevent double-bookings. Customer support is responsive and knowledgeable when you need help. Before shortlisting, verify three things in a demo. First, check whether the ...Read more
Upserve POS pros and cons
Speedy performance and efficient table marking and blocking services.
Simple software design, easy to learn and use.
Outstanding customer service and quick resolution of issues.
Helpful chat feature for quick problem-solving.
Expensive pricing compared to competitors.
Lacks some advanced features and customizations.
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Showing 31-40 out of 279
MR
Mike Recker
11/24/21
Password Reset
I called with an issue with resetting my password, and was able to have it resolved within minutes.
V
Viola
11/23/21
FOOD ITEMS/MODIFIERS/WORKFORCE
It was a chat meeting The chat was professional The chat gave me the instructions needed for my task
MG
Monica Glass
11/21/21
Huge fan of the help feature
The help feature on the Upserve app has saved me multiple times. It's always where I go first to troubleshoot. Our last issue was a printer error and the staff was knowledgeable and efficient. Overall, Upserve is by far my favorite POS system. Very intuitive.
JB
Joad Bowman
11/19/21
Upserve has the best customer service…
Upserve has the best customer service of them all!
PH
Paul Hoffman
11/18/21
We just became an Upserve customer - very happy!
We just became an Upserve customer. On our very first night of using our new system, we encountered a question. We used the chat feature in the portal and I had my answer within 10 minutes. Thus far, very impressed with Upserve!
CF
Christopher Fox
11/16/21
Great customer service representatives
So far after getting out new system set up, it's been great. Even the small issues we had on the first day using it, got resolved quickly. Having access to live support chat any time we needed it today as so great.
LC
Lauren Coble
11/11/21
James was very helpful in assisting me…
James was very helpful in assisting me with a credit card issue we had at our restaurant. He noticed things I was unaware of and gave me tips to ensure proper connectivity!
LC
Lauren C
11/10/21
James was very helpful in assisting me…
James was very helpful in assisting me with a credit card issue we had at our restaurant. He noticed things I was unaware of and gave me tips to ensure proper connectivity!
EM
Eugene Mangrum
11/04/21
Contacted to fix a connectivity issue…
Contacted to fix a connectivity issue with our wifi. Issue was resolved in under five minutes on chat.
AS
Angelo Sinclair
11/02/21
I’ve been using Upserve for over 6…
I’ve been using Upserve for over 6 years and literally have nothing bad to say about the company. The software is easy to use and is easily integrated with a number of 3 party clients. The 24/7 customer service is great!! We’ve just opened a new restaurant and the ease in which everything was setup and installed was phenomenal. Great company!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].