9.1
SpotScore
Upserve POS Reviews in July 2026: User Ratings, Pros & Cons
Effortlessly manage your restaurant with Upserve POS.
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Starts from $59 / Month
Upserve POS Reviews & Ratings
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Spotsaas Editor’s POV
Upserve's main strength is speed—the POS processes orders and payments quickly, which matters in high-volume settings. Table management and blocking features let you control seating and prevent double-bookings. Customer support is responsive and knowledgeable when you need help. Before shortlisting, verify three things in a demo. First, check whether the ...Read more
Upserve POS pros and cons
Speedy performance and efficient table marking and blocking services.
Simple software design, easy to learn and use.
Outstanding customer service and quick resolution of issues.
Helpful chat feature for quick problem-solving.
Expensive pricing compared to competitors.
Lacks some advanced features and customizations.
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Showing 181-190 out of 279
C
customer
10/27/20
Upserve's customer service is horrific
Upserve's customer service is horrific. If you are lucky enough to chat with someone the chat usually abruptly ends before anything is resolved and wait times for a phone call are at least 30-45 minutes. No business can function and have someone trying to get through to your sub-par help. You cannot see gratuities as people pay making it hard to balance books, keep track, cut staff, etc.
C
customer
10/25/20
Will be recommend
We bought the system for more than 2 months and we only use it for only 1 time because it’s not how we wanted it. The sale person didn’t do what he promised. Would not recommend to anyone for sure. It will be great if we can return the system
BC
Bill C
10/08/20
"Use Upserve!"
What do you like best? It's inventory tracking and integration make loss prevention and inventory on a monthly basis a breeze.
AI
Administrator in Restaurants
09/03/20
"Excellent HQ and customer service."
What do you like best? The customer service of UPserve is some of the best I have ever experienced.
HH
Heather H
01/26/20
"Easy to use!"
What do you like best? The best thing about Upserve is how user friendly it is. Easy to find products and create new payments types. Customer services are helpful and supportive. Menu setup is easy and intuitive. I like how you can copy an item and change items within seconds. The staff are able to use the program in training mode to become efficient using the product prior to service.
PM
Pete M
12/03/19
"Like Reporting Tools"
What do you like best? Gave me the reporting tools I needed and so richly deserved. What do you dislike?
AI
Administrator in Hospitality
10/22/19
"Great tech."
What do you like best? The ability to capture so much in one system is fantastic. What do you dislike?
AI
Administrator in Restaurants
10/20/19
"Upserve Review"
What do you like best? Ease of use, back end data is useful for projections/inventory etc.
AI
Administrator in Food & Beverages
10/17/19
"Upserve POS"
What do you like best? Ease of use for the service staff. Quick menu set up. What do you dislike?
IC
Internal Consultant in Restaurants
10/17/19
"Great POS Product"
What do you like best? Functionality and ease of use, plus great customer service. I receive immediate assistance with any issues and the customer service agents are all extremely helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].