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9.4

SpotScore

UltiPro

UltiPro Reviews in August 2026: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Streamline HR processes for business success.

4.32

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UltiPro offers custom pricing plan

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This Product has been Migrated to UKG Pro

UltiPro Reviews & Ratings

4.32

Very Good

Based on 522 ratings & 533 reviews

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Rating Distribution

Excellent

(332)

Very Good

(154)

Good

(31)

Poor

(8)

Terrible

(8)

Spotsaas Editor’s POV

UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more

UltiPro pros and cons

  • Responsive and knowledgeable customer service that provides timely support.

  • Configurable to fit diverse organizational structures and unique business needs.

  • Combines payroll, timekeeping, and employee management in one platform.

  • Real-time reporting via IBM Cognos supports data-driven HR decisions.

  • Admin UI feels outdated and clunky compared to the employee-facing interface.

  • Cognos BI reporting requires significant training, especially for non-technical users.

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Showing 531-533 out of 533

A

Anonymous

11/30/16

4.5 out of 5

Although Ultipro is still evolving, they are delivering top quality products and exceptional service

What do you like best? The service and partnership that Ultimate provides. They are responsive, do not rely on patchwork customs, solve issues at their core, and create a great environment for user community involvement. Any product that they developed works seamlessly within their environment, and although some customers might shy away from self service features, I personally enjoy the ability to be fully self reliant within their HRIS. What do you dislike? They have some legacy ...

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A

Anonymous

11/30/16

5 out of 5

Big Fan of UltiPro!

What do you like best? UItiPro has been an incredible tool for my department to use every single day for employee information. As the leader of an HR department, it can be a challenge to have everyone have a clear understanding within the department on where to access things and UltiPro solves that. I also like the way our employees find it so simple to navigate when accessing their personal information. What do you dislike? With the most recent upgrade, it seems like there are more ...

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A

Anonymous

09/13/16

5 out of 5

Ultimate Software HRM is outstanding

What do you like best? That it is full feature and robust HRA application that is SAS based. The on going system updates are done by Ulti after hours so our system is always up and available during business hours. Since it is web based it can be accessed from any location. We were also able to eliminate most check printing and use the direct deposit feature saving us a ton of money. What do you dislike? They are so popular that when we want customs created we have to wait up to 6 weeks ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].