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9.4

Spot Score

UltiPro

UltiPro Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Streamline HR processes for business success.

4.4

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UltiPro offers custom pricing plan

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This Product has been Migrated to UKG Pro

UltiPro Reviews & Ratings

4.4

Very Good

Based on 2681 ratings & 533 reviews

Rating Distribution

Excellent

(332)

Very Good

(154)

Good

(31)

Poor

(8)

Terible

(8)

Expert's Review

UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more

UltiPro pros and cons

  • Responsive and knowledgeable customer service that provides timely support.

  • Highly customizable and configurable to fit diverse organizational needs, including unique business structures.

  • Integration of multiple HR functions, such as payroll, timekeeping, and employee management, into a unified platform that simplifies operations.

  • Robust real-time reporting capabilities with IBM Cognos, enabling better decision-making and analytical insights.

  • User interface, while intuitive for end-users, can feel outdated or clunky for administrators and needs modernization.

  • Reporting module (Cognos BI) and certain features require substantial training, which can be challenging for less technical users.

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Showing 521-530 out of 533

05/16/17

5 out of 5

Ultipro Product Review

What do you like best? I like that Ultipro keeps a job and salary history, our other data system that we use to house information does not keep up with that and we have to record it all in a notes section. I also like the versatility of information on the platform configuration fields I can add. We are in the process of adding a new performance review to the system and I love the goal planning section. What do you dislike? I also dislike that creating a feed from Ultipro to another ...

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05/02/17

5 out of 5

The Ultimate Experience - An update

What do you like best? Ultimate Software has allowed our company to do more with our HR information in a shorter amount of time. We are able to create reports to give to upper management, department heads and supervisors in a timely fashion versus our previous HRIS system. We have the ability to onboard employees with little worry and the software is cloud-based so we don't have to worry about will we be able to get it to open on a machine in any of our offices. There is so much we can do ...

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05/02/17

5 out of 5

Ultimate Software - simply an oustanding service and support provider

What do you like best? The system is extremely user friendly and very intuitive. I can rely on Ultimate Software to ensure all of our Associates are accurately and efficiently paid each week. I have not experienced any payroll exceptions that resulted in an employee being paid late, due to the system. The software makes my life easy from A - Z. What do you dislike? I sometimes struggle with finding areas to build a BI report quickly and easily. I don't always have a lot of time to ...

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01/16/17

2.5 out of 5

UltiPro as a Full HR Solution

What do you like best? The software is current and looks good, they seem to push out relevant updates often. We are in the middle of a year long implementation but it seems as though it will provide the fully integrated solution we were hoping for. It has already changed the structure of our organization for the better. What do you dislike? The initial rapid install was wonderful but support almost completely disappeared when we moved into phase two implementation (very basic, not ...

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12/28/16

4 out of 5

One Stop shop

What do you like best? That it's a one stop shop! Employees can make changes (ie direct deposit, W2, etc in one easy step which reduces our time spent on it and going paperless. I also love the recruitment part of it. It houses a candidate and all their jobs in a nice clean way and keeps our jobs nice and easy to maneuver around. What do you dislike? The newest update they did and the menu bar. I'm now having many more clicks to get to where I wanted. Recommendations to others ...

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12/20/16

3.5 out of 5

Ultimate HRIS

What do you like best? I think the system is very user friendly and easy to navigate from a manager or employee perspective. What do you dislike? Reporting is done through Cognos, but can be difficult to figure out how to build something relevant due to the way fields are nested. Sometimes you might have to go intot he personal section to find info that appears on the job page. Also, there are many functions that cannot be completed by the system, but must be done manually. The APIs ...

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12/01/16

5 out of 5

We've hit a home run with UltiPro!

What do you like best? I like the flexibility with configuring UltiPro to meet our needs. The self service functionality is easy and intuitive for our employees at all levels (and yes, even our players use it! Further, I like the resources available whether it is our account staff, the subject matter experts behind the scenes or the online tools. For anyone looking to change systems, or implement a system altogether, I would recommend UltiPro! What do you dislike? I do wish there was a ...

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11/30/16

5 out of 5

Perfect fit!

What do you like best? The Ultimate software is very intuitive for employees and managers. Out of box functionality provides solutions for nearly all requirements and allows for a great deal of configuration to deal with specific requirements. The culture of the Ultimate team fits well with our company's culture - work hard, play hard. They are loyal and it makes a difference to the customers when our vendor's employees enjoy where they work and therefore work hard for us. What do you ...

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11/30/16

5 out of 5

Big Fan of UltiPro!

What do you like best? UItiPro has been an incredible tool for my department to use every single day for employee information. As the leader of an HR department, it can be a challenge to have everyone have a clear understanding within the department on where to access things and UltiPro solves that. I also like the way our employees find it so simple to navigate when accessing their personal information. What do you dislike? With the most recent upgrade, it seems like there are more ...

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11/30/16

4.5 out of 5

Although Ultipro is still evolving, they are delivering top quality products and exceptional service

What do you like best? The service and partnership that Ultimate provides. They are responsive, do not rely on patchwork customs, solve issues at their core, and create a great environment for user community involvement. Any product that they developed works seamlessly within their environment, and although some customers might shy away from self service features, I personally enjoy the ability to be fully self reliant within their HRIS. What do you dislike? They have some legacy ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].