UltiPro Reviews in August 2026: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Ultimate Software is Great!

What do you like best? I like the flexibility to create user defined fields. This has allowed us to be able to track things in the system that otherwise might not have been possible. I like the ability to provide feedback and input to Ultipro for updates to the software. The networking opportunities are appreciated and valued. What do you dislike? That we cannot track FMLA in the system in a way that is truly beneficial. We can only status people out and I would like to be able to do ...

I absolutely love our new HCM with Ultimate Software.

What do you like best? I love that all modules are in one system under one login. The user friendly system allows us to view similar or the same fields in multiple areas. What do you dislike? I dislike the onboarding and recruiting modules. They are great tools but I feel like a lot was overlooked when developing the newest versions of both of these modules. Additionally, when development added the new employment eligibility feature, it caused errors in us being able to view our new ...

Successful Implementation and Excellent Customer Service

What do you like best? Training, Customer Service Support, Tools to help yourself, Network of successful customers, Modern and intuitive technical solution for users, managers and staff with robust reporting tools. What do you dislike? As technology is enhanced, sometimes features you liked or was accustomed to using are changed or removed. Compensation and Recruiting platforms need more features and flexibility to deliver results. Recommendations to others considering the product ...

State of the Art HR and Payroll Software

What do you like best? Ultimate Software continues to be a state of art HR and Payroll software. Ultimate continuously releases updates that ease our users' experiences while staying on top of all the new employee and tax laws/requirements. I never have to worry because Ultimate has it covered. What do you dislike? We are an independent company and like to control our own destiny at times. When we partnered with Ultimate, we chose the mid-market hosted option instead of the enterprise ...

Great Choice!

What do you like best? In general, I love it all. We did not have a true ATS when we converted to UltiPro so I am thrilled to have this system. It is much easier from the candidate perspective to navigate than the system I used at prior company (Kenexa Brass Ring. Onboarding for them is a breeze. I love the analytics available through BI. What do you dislike? I can't really say there is a dislike. I would like it to be easier and more cost effective to connect to and post to outside ...

Intuative software that makes configuration easy.

What do you like best? The reporting capability is very robust and with little skill you can get detailed reports. If you have more knowledge you can get incredibly detailed reports. The table configuration is made simple by giving a simple view for configuration instead of having to connect multiple tables. What do you dislike? There isn't much that I dislike. Only thing would be if you don't have IT support on site some of the more in-depth features you won't be able to do on your ...

Excellent Product and Pricing

What do you like best? This product has so much to offer. The business intelligence tool exceeds my expectations and the customer service is by far better than any of the 5 other competitors I have worked with. Platform configuration is also a great tool. What do you dislike? There are system limitations on some things that competitors do offer. Specifically around storing contractor data and some functionality in the workflows. But overall there are not very many limitations. What ...

Very in-depth

What do you like best? I lOVE how I can see everything I need to see within the different pages of Ulti-Pro. If I have a question about something, I don't have to go to my HR person 80% of the time. I can check paystubs, and all sorts of information without having to play email tag with our HR guy. It's super convenient! What do you dislike? I feel like the navigation could be a little better. I've certainly gotten use to it, but I feel like it could be laid oput a little better. I ...

Couldn't live without this software

What do you like best? UltiPro has allowed us to become almost completely paperless. We have gone to electronic personnel files, electronic onboarding and paperless new hire process and electronic reviews! This has been the absolute best for us. What do you dislike? The customer service response has been slower than normal lately. Issues are taking much longer to be responded to and resolved. Recommendations to others considering the product Implementations was tough! The software ...

UltiPro enables process improvements

What do you like best? Payroll processing happens in real-time, no more waiting for long periods of time for results to calculate! What do you dislike? Having to reconcile our paycheck account. Ceridian would debit one lump sum per payroll from our account to fund the checks, but Ultimate does not offer this service. Having the checks draw from our account has created a very manual process which is a step in the wrong direction. Recommendations to others considering the product You ...