UltiPro Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Satisfied customer of 8 years

What do you like best? Ultimate Software systems are reliable with all payroll tax rules and regulation. I rely on the Payment Services team to make sure my taxes are filed since we place nurses in 50 different state on short term assignments. There are multiple challenges with employees moving from state to state throughout the year to make sure we are withholding and reporting correctly. What do you dislike? The system is not built for Healthcare staffing company. Wish we have peers ...

I have been an UltiPro client for over 10 years. The product continues to grow with our needs.

What do you like best? I love how user friendly the system is for everyone. It does not matter if you are an employee or administrator. It is set up well. What do you dislike? Some of the platforms do not communicate as well as they should. Also, we have international employees (expats that often do not have their ITIN at time of hire. It would be nice to be able to put a pending SSN for onboarding and send the e-verify later. Recommendations to others considering the product Take ...

Managing a Challenging Payroll in Challenging Times

What do you like best? Ulti has given us the flexibility we need to accommodate our unique environment. We run several different payrolls, all with different requirements. We are always able to address the uniqueness of each payroll. What do you dislike? The customer service is very good. My only negative comment would be that sometimes my cases remain unresolved for longer that I would like for resolution. Recommendations to others considering the product Make sure you have great ...

Human Resources Manager - HRIS/Benefits

What do you like best? Having a single system that can handle front to back life cycle of the employee from application, onboarding, core, payroll, performance, etc. Also, Generally their customer support is good. What do you dislike? I think that Ultimate Software is over stretched with their products. They seem to be chasing and creating the next best HCM "Thing" (i.e. Xander, Perception, etc., however this is being done at the expense of other core products. There are tones of ...

HR Specialist

What do you like best? The application is very intuitive, which makes it easy to train new users. I like how, as an administrator, I can scroll through employees. What do you dislike? The way Time Management and Core are a bit disjointed. EX: if the supervisor for an employee is changed, any default project assigned to that employee in Time Management will be wiped out and have to be re-entered. Recommendations to others considering the product Make sure you have dedicated ...

Very robust, tons of functionality

What do you like best? We use all modules UltiPro has to offer so we get full integration from time to payroll to benefits and so much more. UltiPro offers a seamless transition from one to the next so that information is shared across all platforms. What do you dislike? Most of what I dislike are smaller, more nitpicky items. There's nothing about the overall program that I think is poor. I'd like to be able to switch between pay groups when already in the Payroll Gateway>View or ...

Easy to use and accessible anywhere!

What do you like best? I like that the system is truly user friendly for employees and isn't hard to understand. What do you dislike? I think the benefits set up could be better. I think you need someone who handles benefits daily to assist with making enhancements in order to have the system work the way benefits truly are administered. Also, the rehire and transfer to different location process is broken and needs some serious consideration. Recommendations to others considering the ...

Ultimate Software

What do you like best? Our organization has over 120 HR/payroll operators working in over 40 companies/FEINs, and although we are standardized, we are decentralized in terms of the HR and payroll operators. With UltiPro, we have centralized access to real-time data that empowers strategic planning and decision making. UltiPro gives us the information about our people and locations that is used in determining the current condition of the organization and to highlight areas for ...

UltiPro Insights

What do you like best? The configurability and reporting. There are a lot of ways to customize the system to meet our business needs. Other systems that I evaluated just did not have the functionality. What do you dislike? Ease of use for platform configured fields. These custom fields are very easy to setup, but difficult to actually report on. In order to upload data, it requires a service request with an associated cost. We do have to budget for our yearly software costs, so we ...

New to Ultipro

What do you like best? The user interface is very easy to navigate and find what you are looking for; there is a very low bar for technical abilities to be able to login and use the product. What do you dislike? Specially regarding additional jobs; there is no effective dating, no job history or comp history.. it feels like it was an after thought and never given the feature set it needs to be a industry leading solving for multiple job employers. ADD EFFECTIVE DATING, JOB HISTORY ...