UltiPro Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

I love the programs that I work with most in UltiPro! (Payroll, Onboarding, Open Enrollment)

What do you like best? Doing Payroll on the web has dramatically decreased the time it takes. Onboarding new hires was great, but now with adding recruiting it is spectacular! Open Enrollment is also a wonderful time saver and makes it more accurate and saves a ton on paper waste! What do you dislike? When new release become available, the wait time to get them is sometimes too long. If you have trained on it and don't get it for a length of time, you forget what you have learned and ...

Go Ulti

What do you like best? Rapid Response Line and Performance Management module. The representatives that answer the rapid response line are eager to help. Sometimes there may be issues that they don't know how to resolve, however they go the extra mile to get an answer. A rep. will send a webex where they actually show me how to resolve an issue. Since I'm a visual learner, that works out great for me. Troubleshooting live is what I refer to it as. Rather than following text and being ...

I highly recommend Ultimate Software

What do you like best? Ultimate has become one of the top HR systems in the industry. Their vast knowledge of payroll has helped me out many times and their system has grown quickly and effectively. What do you dislike? Due to being on UltiPro for 10 years, first tier support usually can't help me with my questions. I would like to be able to request second tier support rather than waiting for support to get back to me. What business problems are you solving with the product? What ...

Innovative HR Payroll Solution

What do you like best? Ultimate Software models their People First philosophy by providing excellent customer service and integrated business solutions. The web based platform allows for easy integration with other databases and allows employees and Managers access to data allowing for greater transparency. What do you dislike? As a non profit with multiple allocation requirements we are hopeful Ultipro will enhance the allocation functionality in the future to help us manage and ...

Great resource for retail companies

What do you like best? The ease of configuration and customization of the product are the features that have worked for us the best. Being able to simplify our processes by using the Ultipro product has been a big plus for us. What do you dislike? I've been frustrated by new product rollouts before they are really ready to go. For example, the new recruitment module was being demo-ed before it was ready. Recommendations to others considering the product Ultipro knows how to simplify ...

Ultipro - A Fantastic All In One Product

What do you like best? The payroll module is very robust and is able to be configured to all our unique needs. HR Core is great too, as employee records contains everything from personal to tax to career & education to career development information. Cognos is an amazing reporting tool. It is so wonderful to have a reporting tool to easily create reports from. The idea sharing website that Ultipro offers to Customers is also very nice. It is so wonderful to have this site to vote ...

We have achieved huge efficiencies with Ultipro, now a totally paperless HR dept.

What do you like best? Easy of use, product flexibility to meet our business requirements, customer service and support is awesome, free training for life allows all HR staff to receiving training on enhancements, unified database allows for powerful business intelligence reporting, talent management is awesome, recruitment and onboarding help engage new employees before day one, mobile access for employees and leaders. What do you dislike? The products have set every need we have had ...

Why Olmsted Medical Center Love Ultipro

What do you like best? I love the integration of payroll, HR, Recruiting. When we first merged payroll and HR into 1 system, it was amazing the errors we discovered that were occurring because the 2 systems were not talking. My other most favorite feature is the security. I can develop a security role to fit just about any situation needed. I have complete control over how secure I want our environment to be. Ultipro takes system security VERY seriously and even alerts us to strange ...

UltiPro

What do you like best? I like that I have control to make changes to employees and add earnings/deduction codes. I also like the general ledger posting that I create monthly. I like having my Account Manager to help when needed. What do you dislike? The Customer Success Portal needs improvement. There should be a way to see what each case (past and present is about without having to open it. Recommendations to others considering the product UltiPro will help you when you need it, ...

Efficiencies Recognized

What do you like best? The system is very easy to use. The modules fully interface with the core. I have used four other HRIS/Payroll systems over the years and this is the easiest and most comprehensive system I have experienced. What do you dislike? Some limitations and unavailable functions in Onboarding and Recruiting modules. Also, the timeliness of the payroll tax support. Recommendations to others considering the product Make sure you perform your due diligence when ...