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9.4

Spot Score

UltiPro

UltiPro Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Streamline HR processes for business success.

4.4

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UltiPro offers custom pricing plan

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This Product has been Migrated to UKG Pro

UltiPro Reviews & Ratings

4.4

Very Good

Based on 2681 ratings & 533 reviews

Rating Distribution

Excellent

(332)

Very Good

(154)

Good

(31)

Poor

(8)

Terible

(8)

Expert's Review

UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more

UltiPro pros and cons

  • Responsive and knowledgeable customer service that provides timely support.

  • Highly customizable and configurable to fit diverse organizational needs, including unique business structures.

  • Integration of multiple HR functions, such as payroll, timekeeping, and employee management, into a unified platform that simplifies operations.

  • Robust real-time reporting capabilities with IBM Cognos, enabling better decision-making and analytical insights.

  • User interface, while intuitive for end-users, can feel outdated or clunky for administrators and needs modernization.

  • Reporting module (Cognos BI) and certain features require substantial training, which can be challenging for less technical users.

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Showing 451-460 out of 533

04/05/18

5 out of 5

The best move we could have made!

What do you like best? Oh, there are so many things. I think most importantly, it's the reporting functions. Not only do I have hundreds of standard reports already created that I can modify, but I have the capability to create my own reports to meet specific needs within our company. I'm in report heaven! What do you dislike? There are some back-end features I wish I had access to, instead of waiting to submit a request and working with a tech to resolve them. Simple things, really, ...

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04/04/18

4.5 out of 5

Round 2 with Ultipro

What do you like best? Ease of use/navigation * Lots of useful information that are easily accessible organized/grouped in a practical manner * flexible workflows * Robust reporting * Awesome implementation team once we got past the training (See comment below. * Our management team really likes the visibility they now get. Just being able to sort and filter the directory was already a big help * During implementation, US worked hard with us to find, even out of the box solutions. ...

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04/03/18

4.5 out of 5

Is very useful and easy to use, I mean myself in a week

What do you like best? I like that is easy to use, We use it to storage all the employees personal information and to sign in and out, every day I personally don't use it more because I don't work with the computer in the office, we also send orders from the restaurants to the kitchen. What do you dislike? Is nothing tha I don't like, just the make changes sometime, but is okay it works okay for everyone. Recommendations to others considering the product easy to use and has ...

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A

Archie

04/01/18

5 out of 5

Awesome tool

PROS & CONS What are the best aspects of this product? They are one hell of a team, I can’t find the words to describe them! They comminicate in a pleasant and helpful manner, and they give excellent feedback both on the phone or via email. I am proud to say that they solved every problem I had on the first attempt. Even without our feedback, they tried and made our lives easier, introducing better and better features in every occasion. In terms of functionality, I bet no tool can ...

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03/28/18

3.5 out of 5

Multi-Functional

What do you like best? The things I like best about this system are Electronic Record Management (ERM, Performance Management, Time Management, and Payroll What do you dislike? Duplication of tasks because of lack of functionality. When marking trainings as completed we have the ability to enter a renewal date but the renewal date is only stored in the system and doesn't trigger any processes to reassign that same training for that date. Which means annual trainings have to be assigned ...

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03/23/18

5 out of 5

Big Fan of the Ultimate Software System and it’s People

What do you like best? We love the ability to be able to customize the system for our business needs. We have been able to brand our system to our company. The system is very intuitive; even our not so savvy computer people can manage their own data and find everything they need on UltiPro. The system itself is very easy to use and works fantastic, from time management, to payroll, to paying our taxes and creating amendments, to performance management and reviews. It is one stop shopping ...

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T

Tyrone

03/22/18

4 out of 5

UltiPro makes payroll processing much easier

PROS & CONS What are the best aspects of this product? It's not so common to find a Payroll/HR software that functions impecably. Ever since we set the product up, we've done nothing but to appreciate what we have: customizable components that guide us from hiring to payroll-ing, a tracking system for employee attendance, time efficiency, and quality. What aspects are problematic or could work better? The reprorting system is not very friendly, it doesn’t allow me to use BI reports, ...

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03/20/18

3 out of 5

Easy and Clear to use with for enrollment in benefits

What do you like best? Clean clear options and plenty of options- very functional and easy to use to enroll in benefits easily. Benefits that are not available are not even shown or have conditional options so that not all employees all see everything/all options which is very helpful. The employee organization chart is also really helpful to see how people are aligned and who the managers are for each team member. It is really easy to change employee demographic information- such as ...

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03/15/18

4.5 out of 5

The Ultimate Experience - A New Perspective

What do you like best? UltiPro has allowed our company to do more with our HR information in a more realistic timeframe. The end user experience has enhanced the usage of our HR applications when compared to the past. The real-time information including reports and dashboards is more aligned with our other systems.The ability for employees to be able to navigate seamlessly and manage their information is made an impact. The ease of use with the Core HR applications has made a great impact ...

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03/07/18

4.5 out of 5

UltiPro- Definitely a winning solution

What do you like best? One of the best things about UltiPro is having Recruiting, Onboarding, HR, Benefits, Payroll and Time Management under one single login and site. I log in each morning either as a Super Admin or a Payroll Admin and Processing Only depending on where I need to be. It is fairly easy to lookup answers to questions I may have or view one of the Quick Tours and Tips which is right at my finger tips. I don't have to look very far to be exactly where I need to be. Also the ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].