UltiPro Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Easy to use and it helps us to avoid paper usage

PROS & CONS What are the best aspects of this product? UltiPro has great set of features and powerful HRA apps that are SaaS based. I like that the ongoing system updates are done by Ulti after hours and this means that our system is always up and available while business hours. The tool is cloud and web based solution and you have an easy access from anywhere. It allows us to avoid check printing and use the direct deposit feature. What aspects are problematic or could work better? ...

Easy to use and it helps us to avoid paper usage

PROS & CONS What are the best aspects of this product? UltiPro has great set of features and powerful HRA apps that are SaaS based. I like that the ongoing system updates are done by Ulti after hours and this means that our system is always up and available while business hours. The tool is cloud and web based solution and you have an easy access from anywhere. It allows us to avoid check printing and use the direct deposit feature. What aspects are problematic or could work better? ...

We have great experience with Ultimate Software

PROS & CONS What are the best aspects of this product? Ultimate Software allows us to do more with our HR information in less time. It allows us to create reports that are highly helpful to our upper management, department heads and supervisors in a timely manner. We are able to onboard employees without worrying about opening on a machine in every office. The software is cloud-based and this is huge plus. There are many other things we can do with this software. What aspects are ...

Ultimate Software is easy to use solution and it has great customer service

PROS & CONS What are the best aspects of this product? What I like most is the simplicity of this product, it is user-friendly and very intuitive tool. I like that I can always rely on this software and I’m sure that all our associates are accurate and efficiently paid on a weekly basis. We haven’t experienced delay when it comes to payments. The software really makes our life much easier. What aspects are problematic or could work better? Sometimes I cannot find areas where to ...

Strong HRIS and Payroll in the U.S., Globally - it's a bit glitchy

What do you like best? Single employee record across benefits, payroll and HR, means that there is a genuine source of truth for the whole company. The modular approach enables us to deploy systems when needed and as we grow. They are genuinely releasing useful functionality regularly. What do you dislike? Reporting - it's very very powerful, however, only if you can use it. To really leverage it you would need a background in SQL. They recognize this and are working on it. UI ...

UltiPro is a breath of fresh air for timecard managers

What do you like best? For someone who likes analytics, this platform is a dream come true. With sufficient training, UltiPro offers everything for users and time card managers alike. I think my favorite thing about UltiPro is the interface as it proves to be relatively intuitive once you've dedicated some time to learning the platform. What do you dislike? The learning curve is pretty challenging but this is mainly due to using ADP for the last six years. Some of the functions, such ...

Easy to use and it helps us to avoid paper usage

PROS & CONS What are the best aspects of this product? UltiPro has great set of features and powerful HRA apps that are SaaS based. I like that the ongoing system updates are done by Ulti after hours and this means that our system is always up and available while business hours. The tool is cloud and web based solution and you have an easy access from anywhere. It allows us to avoid check printing and use the direct deposit feature. What aspects are problematic or could work better? ...

Adequate for basic functions. Clunky interface, not a 'Wow' experience

What do you like best? Basic functionality is sufficient--you can access HR documents, and when you get used to navigating the clunky interface it does surface benefit information. Works okay for the most basic functions (i.e. submit time-off request, view employee handbook, view most recent pay stub. I do like that you can favorite specific pages and thereby customize your version of the menu. What do you dislike? Overall just difficult to navigate and unintuitive; general ...

Payroll and reporting made easy

What do you like best? Cognos Analytics is a very powerful tool that makes Ultipro stand out. I can really report on any data or any field in payroll. One of the other features I enjoy is taking standard reports, renaming them and tweaking them to fit my business needs. Creating dashboards allows me to quickly see trends in turnover so I know where to focus my efforts. What do you dislike? The sign on process can be tedious. Entering codes from your cell or email every 30 days or from ...

Ultimate Software

What do you like best? I like how UltiPro has taken many of our concerns and worries away. We still run our payroll ourselves but UltiPro takes care of funding the payrolls and paying the taxes associated with a payroll. Their customer service is always there to help in any way they can and their platform is very user friendly. What do you dislike? It's just a little thing that you can't have very many multiple screens up at one time in certain parts of the platform. When I am running ...