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9.4

Spot Score

UltiPro

UltiPro Reviews in June 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Streamline HR processes for business success.

4.4

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UltiPro offers custom pricing plan

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This Product has been Migrated to UKG Pro

UltiPro Reviews & Ratings

4.4

Very Good

Based on 2681 ratings & 533 reviews

Rating Distribution

Excellent

(332)

Very Good

(154)

Good

(31)

Poor

(8)

Terible

(8)

Expert's Review

UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more

UltiPro pros and cons

  • Responsive and knowledgeable customer service that provides timely support.

  • Highly customizable and configurable to fit diverse organizational needs, including unique business structures.

  • Integration of multiple HR functions, such as payroll, timekeeping, and employee management, into a unified platform that simplifies operations.

  • Robust real-time reporting capabilities with IBM Cognos, enabling better decision-making and analytical insights.

  • User interface, while intuitive for end-users, can feel outdated or clunky for administrators and needs modernization.

  • Reporting module (Cognos BI) and certain features require substantial training, which can be challenging for less technical users.

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Showing 391-400 out of 533

04/01/19

4.5 out of 5

I love Ultipro

What do you like best? I love that there is so much functionality for a reasonable price. Ultimate is always adding new features and improving the user experience. What do you dislike? Having to wait for more new functionality- I love new toys! At times it can be hard to get a hold of the right person with the full answer but once you do they are so helpful! Recommendations to others considering the product Absolutely consider Ultipro. Be clear on expressing your needs and Ulti will ...

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04/01/19

4.5 out of 5

Great solution!

What do you like best? While no solution is perfect, I think Ultimate understands the needs of HR professionals and business of all sizes. What do you dislike? I think there needs to be more incentive (cost wise to utilize more Ulti modules for current customers. Recommendations to others considering the product If you need a solution that has fantastic reporting and that has a wonderful community of customers, UltiPro is strongly recommended. What business problems are you ...

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04/01/19

4 out of 5

Payroll is very comprehensive.

What do you like best? I like being able to get in touch with a rep immediately if I have a problem processing payroll. What do you dislike? I don't like that we don't have a dedicated rep. Recommendations to others considering the product I would recommend it for it's payroll function What business problems are you solving with the product? What benefits have you realized? We now have Employee Self Serve and use the Acknowledge feature to have employees read new policies and ...

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04/01/19

3.5 out of 5

UltiPro has a great interface but lacking in customer service

What do you like best? The interface is very user friendly and easy to navigate What do you dislike? The customer service seems to be lacking. I noticed that UltiPro doesn't speak across platforms to give the client a wholesome experience Recommendations to others considering the product Have patience What business problems are you solving with the product? What benefits have you realized? We have implemented Talent Management which helped us go from excel spreadsheets to ...

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03/28/19

4 out of 5

Greatfor onboarding and tracking sheets, easy to navigate.

What do you like best? What I love best about UltiPro is how easy the software is to use. With there being an online and an app version, its practically effortless to navigate through UltiPro and find what you need. UltiPro also offers assistance in finding what you need online and walking you through how to do specific actions. UltiPro is so easy to use! What do you dislike? One thing i do not like is the mobile website. The app and egular website are great, but I find that the mobile ...

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03/26/19

5 out of 5

Time Management & Benefits One Stop Shop

What do you like best? UltiPro is a great place to have for a one stop shop for everything employee related such as time management, payroll details, benefits details and a great hub for HR at your company to share important messages. What do you dislike? There isn’t anything that I dislike about this program. The simplest system I have used. Recommendations to others considering the product N/A What business problems are you solving with the product? What benefits have you ...

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03/26/19

5 out of 5

Really great

What do you like best? I like the fact that it is fast and convenient What do you dislike? It logs you off if you don't use it in a certain amount of time Recommendations to others considering the product Make it more time efficient. sometimes the ultipro will ogg off if not being used which make us have to do more work. What business problems are you solving with the product? What benefits have you realized? Ultipro provides us with a way to see company information as well as ...

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03/22/19

4.5 out of 5

UltiPro Recruitment

What do you like best? The shortened process with hiring on a candidate. They recently updated from "recruitment" to "recruiting" and it's been so time saving. What do you dislike? That you cannot go back and change anything about the candidate (email, phone, etc. after they have been sent to "onboarding". That has been hard for us and very time consuming because we have to enter them through the system all over again. What business problems are you solving with the product? What ...

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03/19/19

2.5 out of 5

Use it for performance review, employee information, updating employee papers

What do you like best? I like the set up of the software because it has all the items I need listed What do you dislike? That all forms of it are different so yoh have to train yourself based on the company you’re in What business problems are you solving with the product? What benefits have you realized? Maintaining information on hundreds of employees

03/08/19

5 out of 5

Easy and Convenient to Use

What do you like best? I like the mobile app allows users to request time off and have the request sent directly to their supervisor. What do you dislike? I do not like that it is not possible to modify a time off request after it has been submitted. What business problems are you solving with the product? What benefits have you realized? Payroll tracking, vacation time tracking

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].