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9.4

Spot Score

UltiPro

UltiPro Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Streamline HR processes for business success.

4.4

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UltiPro offers custom pricing plan

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This Product has been Migrated to UKG Pro

UltiPro Reviews & Ratings

4.4

Very Good

Based on 2681 ratings & 533 reviews

Rating Distribution

Excellent

(332)

Very Good

(154)

Good

(31)

Poor

(8)

Terible

(8)

Expert's Review

UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more

UltiPro pros and cons

  • Responsive and knowledgeable customer service that provides timely support.

  • Highly customizable and configurable to fit diverse organizational needs, including unique business structures.

  • Integration of multiple HR functions, such as payroll, timekeeping, and employee management, into a unified platform that simplifies operations.

  • Robust real-time reporting capabilities with IBM Cognos, enabling better decision-making and analytical insights.

  • User interface, while intuitive for end-users, can feel outdated or clunky for administrators and needs modernization.

  • Reporting module (Cognos BI) and certain features require substantial training, which can be challenging for less technical users.

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Showing 371-380 out of 533

04/23/19

4.5 out of 5

It's okay to use UltiPro

What do you like best? We recently switched to Ultipro for our payroll and time management. In terms of keeping track of payroll information and PTO management Ultipro does a great job. What do you dislike? While functionality wise UltiPro does the job and I must say it does it well, the web interface needs a lift! It currently doesn't look like professional designed and lacks a style. Recommendations to others considering the product: In terms of doing just one simple thing and ...

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04/23/19

3.5 out of 5

Useful Software That Could use a Facelfit

What do you like best? Ultipro allows my organization to effectlvely track and deliver all things employee oriented. Employees can manage their timecards, request time off, review their personal information/benefits, etc, What do you dislike? The timesheets need to be revamped. They are clunky and at times finicky. There has to be a simpler and more user-friendly way to manually enter time worked. Recommendations to others considering the product: As far as HR software goes, this ...

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04/23/19

3.5 out of 5

UltiPro

What do you like best? I like that UltiPro is useful for payroll and HR work it makes the users job much simpler to either do timesheets or change direct deposit information. What do you dislike? What I dislike about UltiPro is that with everything something’s are not as simple such as being able to insert new employees. Another thing is that when chasing a direct deposit you have to get approval from a supervisor to change anything. What problems are you solving with the product? ...

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04/23/19

2.5 out of 5

Easy to use, simple design

What do you like best? It was not overly complicated and it had a simple attractive design that made it quick and easy to use. What do you dislike? It was a little old-fashioned looking. Wish there were more graphics. What problems are you solving with the product? What benefits have you realized? It made clocking in and out and time management easier.

04/19/19

5 out of 5

Great and thorough HR software

What do you like best? Do it all, easy interface for new time users What do you dislike? Direct Deposit doesn’t connect by first paycheck. Recommendations to others considering the product: Put your direct deposit information in right away. What problems are you solving with the product? What benefits have you realized? On boarding process quick and easy.

04/12/19

4 out of 5

Great experience with UtilPro

What do you like best? One thing that I like best about UltiPro is that it is very easy to use! I have had to train others on how to use it and even without much technology experience- I have been able to show others how to use it! I also like that I can keep all of my paystubs in one place. What do you dislike? There is nothing that I dislike about UltiPro! I am still rather new to using this site, so maybe things will come up. But at this time, I have no issues or complaints. ...

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04/03/19

5 out of 5

Customer Experience

What do you like best? When we made the transition to UltiPro the number one item I was looking for was all around better customer service and experience. We were with a previous provider that we could not trust on multiple levels. The second we met our sales rep and then into starting activation with UltiPro I could tell the difference, everyone was SO knowledgeable. We already felt valued as a customer. Now almost 3 years later we can still call Ulti and I have the trust of them ...

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04/03/19

5 out of 5

A likely connector

What do you like best? This app has made our hr tracker (from a mgmt perspective incredibly useful, we’ve organized years worth of data! What do you dislike? At this point no snags, it’s pretty great to use with build out capability we never imagined possible. What business problems are you solving with the product? What benefits have you realized? All data as it relates to pay, time off, accrued benefits and more have been sorted marvelously with Ulti-Pro.

04/03/19

4.5 out of 5

Great for Payroll

What do you like best? It helps me keep track of my payroll records, such as timesheet and pay statement. What do you dislike? I do not have any dislike from this software. Recommendations to others considering the product It is easy to look up personal employment record, timesheet, pay history, W2, and benefits. What business problems are you solving with the product? What benefits have you realized? It is easy to navigate my payroll history.

04/03/19

3.5 out of 5

Simple App Interface

What do you like best? UltiPro has a very simple app interface that translates well to its online form. What do you dislike? The UltiPro app tends to be glitchy in the time clock interface. It makes it difficult for employees to sign in on time for work if using the mobile app. Also, timesheets are often difficult to access when using the mobile app. Recommendations to others considering the product Make sure that you employees know where to reach support because it can be difficult ...

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