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9.4

Spot Score

UltiPro

UltiPro Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO UKG Pro

Streamline HR processes for business success.

4.4

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UltiPro offers custom pricing plan

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This Product has been Migrated to UKG Pro

UltiPro Reviews & Ratings

4.4

Very Good

Based on 2681 ratings & 533 reviews

Rating Distribution

Excellent

(332)

Very Good

(154)

Good

(31)

Poor

(8)

Terible

(8)

Spotsaas Editor’s POV

UKG Pro is a comprehensive Human Capital Management (HCM) solution that has garnered significant praise from users for its versatility, robust features, and transformative impact on HR operations. Its strengths lie in its user-friendly interface, real-time reporting capabilities, and customizable options, enabling organizations to streamline core HR functions ...Read more

UltiPro pros and cons

  • Responsive and knowledgeable customer service that provides timely support.

  • Highly customizable and configurable to fit diverse organizational needs, including unique business structures.

  • Integration of multiple HR functions, such as payroll, timekeeping, and employee management, into a unified platform that simplifies operations.

  • Robust real-time reporting capabilities with IBM Cognos, enabling better decision-making and analytical insights.

  • User interface, while intuitive for end-users, can feel outdated or clunky for administrators and needs modernization.

  • Reporting module (Cognos BI) and certain features require substantial training, which can be challenging for less technical users.

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Showing 121-130 out of 533

AI

Administrator in Environmental Services

02/27/20

4.5 out of 5

Ultipro

What do you like best? I am impressed with the many solutions available from Ultimate. What do you dislike? I am unimpressed with the "we will get back to you" box answer we get when submitting tickets. Recommendations to others considering the product: Great software! User friendly with many functions. What problems are you solving with the product? What benefits have you realized? Recruiting, on-boarding and easy reports.

EI

Eduardo I

02/27/20

4.5 out of 5

So good I would work for them!

What do you like best? How user friendly Ultimate is and how efficient they are, Ultipro has helped us with getting our payroll done timely and with little to no errors. I have worked for several different industries and organizations. In all my year of experience with payroll and benefits, and I have never used Ultipro. With that said, I feel that it is the best most user friendly platform for both the administrators and as a user experience. I would highly recommend Ultipro to ...

Read more

AI

Administrator in Entertainment

02/27/20

4.5 out of 5

Ulti Review

What do you like best? Options for workshops/conferences/trips to learn more about the profession. What do you dislike? Not enough experience with Ulti to answer. What problems are you solving with the product? What benefits have you realized? Excited about recruitment and onboarding all being handled through Ulti.

JP

Jay P

02/27/20

4.5 out of 5

UltiPro has been a great addition to our company especially the onboarding aspect

What do you like best? The BI tool is very helpful when it comes to running specific reports What do you dislike? I wish we could test employee roles with a test employee so we are able to see what the employee sees What problems are you solving with the product? What benefits have you realized? Streamlining the onboarding experience for all new hires.

AI

Administrator in Individual & Family Services

02/27/20

4.5 out of 5

Excellent Customer Service and great features

What do you like best? I like how many capabilities Ultipro has What do you dislike? Report writing. I wish it was more user friendly. I would also like to see more advanced training for reporting What problems are you solving with the product? What benefits have you realized? A problem that we are solving is performance reviews.

A

Anonymous

02/27/20

4.5 out of 5

Would Recommend

What do you like best? The ease of the system, how user friendly the different modules are and ease of navigation. What do you dislike? Customer Service does not have the quickest turn around time. What problems are you solving with the product? What benefits have you realized? Streamlined Payrolls, hoping to add additional modules this year to further enhance capabilities.

JS

Jacob S

02/27/20

4.5 out of 5

Ultimate Software, the ultimate partner

What do you like best? The interaction that we have with employees from Ultimate Software is by far one of the best reasons for choosing Ultipro. Our Executive Relations Manager and our Customer Service Manager are both top notch. Both of them work with us as partners rather than clients. What do you dislike? The time management system we are currently on (UTM) gets the job done, but there are lots of frustrations between security and functionality. What problems are you ...

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AI

Administrator in Health, Wellness and Fitness

02/27/20

5 out of 5

The Ultimate Provider

What do you like best? UltiPro has brought us up to the 21st century in terms of technology, ability, and not having to use workarounds like we had to do in the past. Love having our employee records, the time clock as well as payroll all in one system. What do you dislike? I am in charge of leaves of absence for our company, and there is no great tracking for FMLA, leaves, in real time. This makes me have to track manually on my end, which is a step backwards from what ADP had ...

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AI

Administrator in Legal Services

02/27/20

5 out of 5

UltiPro is a great tool

What do you like best? I love that it's a robust software that is visually appealing and easy to use What do you dislike? Use and definition of effective date Point in time reporting is not very effective I dislike not being able to make mass changes myself Recommendations to others considering the product: Ask for Ultimate's top-notch implementation specialist. A good transition will help set the tone for success. What problems are you solving with the product? ...

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KL

Kathy L

02/27/20

5 out of 5

Ultimate Is by far the best payroll software I have ever used.

What do you like best? The software is great and almost never has an issue, but the customer service is superior to any on the market. What do you dislike? Not being able to get a job at Ultimate. What problems are you solving with the product? What benefits have you realized? We just started using the Arrears in UltiPro this year and it has been a time saver and greatly helped in reducing human error in our employees past due benefit payments.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].