UJET Reviews in June 2026: User Ratings, Pros & Cons

Amazing, can have some minimal Improvement but it sdtills perfect

What do you like best? You can handle Ujet easily, minimum training is required What do you dislike? Sometimes it crashes and has some bugs, but are minimal. Recommendations to others considering the product: Use it, you would not regret it What problems are you solving with the product? What benefits have you realized? Customer Care, feel like it is easy to use than most of the market CRM systems

Very easy to use

What do you like best? Easy way to make calls, just copy phone number and dial What do you dislike? Somethings take a little bit longer to bound the call. Recommendations to others considering the product: UJET is easy to use for customer service, make and receive calls, check and review the history of calls. What problems are you solving with the product? What benefits have you realized? We work as a customer service representative, we solve problems with drivers and ...

The easier system.

What do you like best? It is easy to use, almost never fails, it guides you through the steps you need to take to solve any issues you may have What do you dislike? Sometimes when you try to transfer a call it just drops Recommendations to others considering the product: It is so easy to use and allows you to do things fast and well What problems are you solving with the product? What benefits have you realized? I am solving problems of customer service, I take the calls, ...

Ujet makes my shift easier

What do you like best? it is a very friendly tool easy to use, you do not need to be an expert to use this tool What do you dislike? the only drawback is that being a virtual tool you experience constant connection problems between calls What problems are you solving with the product? What benefits have you realized? Ujet has allowed me to monitor the time between calls by having a real-time counter

Eficient, simple to use

What do you like best? It´s simple to use and has the tools required for the proyect on agents ,good for emails and calls. Features great for the funtions required. What do you dislike? On E-mail task when you swich to mail doesn´t show the track time. Recommendations to others considering the product: Its simple to use and adapt to other software and meets the requierents, no long trainings to use this. What problems are you solving with the product? What benefits have you ...

It is a very good tool, great help for customer service with shortcuts that make work easier,

What do you like best? The statistics it shows are a motivating factor where the employee can see their performance, it is a realy good aplication to work at home. What do you dislike? Lately it has had some failures with the server which is a bit annoying but they are problems that are solved soon. Recommendations to others considering the product: It is a good working tool, it is very completeand greatly facilitates work, Another recommendation is the tools it has and how ...

UJET review.

What do you like best? That you have different tools that makes it easy to use What do you dislike? That sometimes gets a little slow and can affect on the work that you are doing Recommendations to others considering the product: It is a very useful tool that makes job easy if you learn all the short cuts What problems are you solving with the product? What benefits have you realized? Costumer Service. That has tools that gets me the answers I need in the moment so my ...

Very easy to use

What do you like best? All auxes are good and understandable, I highly recommend to all professionals. What do you dislike? As per my experience I got nothing to dislike here. Recommendations to others considering the product: Go for this platform. What problems are you solving with the product? What benefits have you realized? within a second you can change your aux and nice platform also consume your less data

Excellent!

What do you like best? I like that UJET is a good plataform to be able to give a good service to our clients. I really like it because it is fast, give us the option to have more information from the client. What do you dislike? Sometimes it generates a code that we cannot manage. Recommendations to others considering the product: UJET is a very easy platform which you can give a perfect customer service to your customers. What problems are you solving with the product? What ...

Excellent Service, Good Application environment, Well designed interface.

What do you like best? Well designed interface.Excellent Service, Good Application environment What do you dislike? Less number of canned responses should be increased Recommendations to others considering the product: This is the best Software for whose those are looking for simple and best iterface. What problems are you solving with the product? What benefits have you realized? Problems related to customer issues such as app issue and issues wherein they need to know ...