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UJET - Contact Center Operations Software

UJET Reviews in May 2025: User Ratings, Pros & Cons

Revolutionizing contact centers for ultimate efficiency.

4.7

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UJET Reviews & Ratings

4.7

Excellent

Based on 639 ratings & 539 reviews

Rating Distribution

Excellent

(512)

Very Good

(27)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 171-180 out of 539

AP

Angel P

08/06/22

5 out of 5

"I love Ujet"

What do you like best about UJET? I love that we can set the next status already while on the call and we can easily callback when a call got disconnected. What do you dislike about UJET? None so far. I love using it and I'm not encountering issues so far. What problems is UJET solving and how is that benefiting you? Making it easy for me to contact customers.

AP

Angel P

08/06/22

5 out of 5

"I love Ujet"

What do you like best about UJET? I love that we can set the next status already while on the call and we can easily callback when a call got disconnected. What do you dislike about UJET? None so far. I love using it and I'm not encountering issues so far. What problems is UJET solving and how is that benefiting you? Making it easy for me to contact customers.

DH

Dawn H

08/03/22

5 out of 5

"I love UJET"

What do you like best about UJET? I love how you can change your status. I also like how you can type notes, then go back to chatting with the customer and the notes are saved automatically. What do you dislike about UJET? There's nothing at this time that I dislike. Recommendations to others considering UJET: Give it a try. It's great. What problems is UJET solving and how is that benefiting you? It's making it easier to notate. I also love that there's a timer on it.

DH

Dawn H

08/03/22

5 out of 5

"I love UJET"

What do you like best about UJET? I love how you can change your status. I also like how you can type notes, then go back to chatting with the customer and the notes are saved automatically. What do you dislike about UJET? There's nothing at this time that I dislike. Recommendations to others considering UJET: Give it a try. It's great. What problems is UJET solving and how is that benefiting you? It's making it easier to notate. I also love that there's a timer on it.

IS

Isabel S

08/02/22

5 out of 5

"UJET. The best Platform to provide outstanding customer service."

What do you like best about UJET? It's easy to use and understand. it's my firs time using the platform and I really like it. It allow us to easily transfer chat interactions to other departmets without any issues. What do you dislike about UJET? There's nothing that I dislike about UJET. UJET is truly the best platform that I ever used, it allow us to provide the best customer service because is easy to use and understand. And you can have various interactions with different customers at ...

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IS

Isabel S

08/02/22

5 out of 5

"UJET. The best Platform to provide outstanding customer service."

What do you like best about UJET? It's easy to use and understand. it's my firs time using the platform and I really like it. It allow us to easily transfer chat interactions to other departmets without any issues. What do you dislike about UJET? There's nothing that I dislike about UJET. UJET is truly the best platform that I ever used, it allow us to provide the best customer service because is easy to use and understand. And you can have various interactions with different customers at ...

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SP

Sel P

08/01/22

5 out of 5

"User friendly! The Best!!!"

What do you like best about UJET? Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the ...

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MS

Mikee S

08/01/22

5 out of 5

"Best app for customer service"

What do you like best about UJET? Ujet is accessible and very user friendly. What do you dislike about UJET? The latency issue in connecting with calls Recommendations to others considering UJET: Highly recommended, communication wise. What problems is UJET solving and how is that benefiting you? Product related customer concerns. I've realized that using UJET makes it easy to communicate with the customers.

SP

Sel P

08/01/22

5 out of 5

"User friendly! The Best!!!"

What do you like best about UJET? Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the customer's account, it saves us time! Great layout. I love it when they provide needed information in order to pull up the ...

Read more

MS

Mikee S

08/01/22

5 out of 5

"Best app for customer service"

What do you like best about UJET? Ujet is accessible and very user friendly. What do you dislike about UJET? The latency issue in connecting with calls Recommendations to others considering UJET: Highly recommended, communication wise. What problems is UJET solving and how is that benefiting you? Product related customer concerns. I've realized that using UJET makes it easy to communicate with the customers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].