UberConference Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO Dialpad Ai Meetings

DialPad Setup with Will Sandbach

Will (William) Sandbach made my introduction to DialPad very concise, efficient, and pleasant. His vast knowledge of the company is evident, an asset to DialPad's UK sales team.

Sarah is different from the 2 reps that…

Sarah is different from the 2 reps that I talked to the other day. She was very patient, helpful and knowledgeable. She had answers to all my questions and I really appreciate how helpful she was.

Agent Jun ROCKS!

Date of experience: September 21, 2023

Quick response time and turnaround time

As always, the customer experience with Dialpad has been exemplary. Quick response time and turnaround time. The issue was solved in a day. Thank you!

Thank you, Sarah!

Sarah was responsive, polite, and able to identify my needs quickly and bring resolution to my requests! The interaction as a whole was wonderful as was her follow up when I got disconnected out of the chat to ensure everything had been accomplished! Thank you, Sarah!

Do it yourself, they won't help you!

UPDATE I was able to make contact and resolve so I am updating my review as promised. I went to 3 stars as it never should have taken the effort to get something done right. I am happy to report that they did finally come thru. I signed up for the free trial under a monthly plan. I had forgotten about the date as i spent hours trying to get someone to do the onboarding with me but they never had a time that worked with me. The features look promising BUT in all fairness I did not get a ...

Horrible customer service and no sense of urgency

Signed up for service a month ago and still can't text. Have sent corporate paperwork and contacted onboarding and customer service several times with no help. They were quick to take money for a service we can't even use yet. They are holding up business and don't seem to care. This was suppose to take only 10 days and we are way past that with no set timeline now. ***UPDATE*** Forwarded info to the director in response to my original review and still NOTHING. Not even a response. They ...

Trying to cancel my account

Hi I was happy with my Dialpad account worked great until I tried to cancel it, It seems impossible to cancel I’ve been trying for 6 weeks to date and my account is still active, I’ve spoken to over 15 different people from there and sent 4 emails requesting that my account needs to be cancelled and I’ve had 4 ticket numbers but still no joy, I’ve called my credit card company to see if they can stop any further payments but they can’t it needs to be Dialpad that closes the account and I ...

Nice Customer Service

Date of experience: September 14, 2023

Great support

Great support , quick response and excellent service! 10/10 would recommend!