TSheets Reviews in June 2025: User Ratings, Pros & Cons

MIGRATED TO QuickBooks Time

Good luck getting someone on the phone…

Good luck getting someone on the phone or via chat. Not even some call center in India or something. Nope, you just have to wait for over an hour or not get support at all. Meanwhile their automated system says that they thrive to answer within 90 seconds! What a joke!The system needs a lot of improvements all around. Before, I could email their tech support @ prosupport but the last time I sent an email on October 6th, I got a reply back saying that they don't monitor that account and to ...

Would like to give it zero stars

Would like to give it zero stars ! Wait time on phone is about an hour. They promise prompt response on "Chat" - that is a fallacy. What used to be a first rate app, has now been ruined by Intuit. They make changes without consulting their users, which turn out to be downgrades. Sick of having to get a verification code every single time I need to log in. Their project reports down load is now showing latest time first - who decided to change that and WHY. Absolutely hopeless Customer ...

I agreed to a short trial

I agreed to a short trial. Never turned my Company on. They keep billing me. BEWARE- They are Not honest

Time tracking made easy.

What do you like best? Tsheets is very easy to understand. All of our staff use it daily. I use it generally from the site to monitor time worked, downtime, and so forth for all employees. The versatile app is utilized by all of our office staff a technicians to check in and out, check status of debilitated hours, vacation hours, and so forth. They do continue improving and adding new features, which is decent. Tsheets is excessively easy to learn and utilize. This software is obvious. ...

Tracking employees accurately.

What do you like best? I can follow my work group and supervise them on varied shifts. I know exactly when someone comes and goes from their job and has an impact on the payroll. The interface is very nice, it helps me to monitor easily. What do you dislike? It works wonderfully, there is nothing to be negative about it. Recommendations to others considering the product: You'll love the software because you'll be able to carefully monitor the entry and exit of workers. ...

TSheets Review

Using TSheets started out well...gone down hill fast

Using TSheets started out well but it's gone downhill fast. Our latest problem is that the the "invite" button does not work, so all of our newly-hired employees can't sign in to TSheets. We also have employees who were locked out of their accounts and can't get back in. We've had to go back to tracking job hours by hand, and automated job hour tracking was why we got TSheets in the first place. Customer service is usually nice but they usually can't help you either, and you'll be talking ...

No customer service available

No customer service available. I called and the wait was 50 minutes long. I tried chatting. Nobody was responding to my questions. They kept sending automated choices.I am very disappointed.

This used to be a 5* company until it…

This used to be a 5* company until it was purchased by intuit....now there is no customer service, whereas I used to be able to "chat" quickly and easily with someone to work on any glitches. There is a required update currently that 9 of our employees cannot accomplish. Hours have been wasted and after 45 minutes on "hold" this morning I still was unable to speak with anyone. Looking for other options.....

easy time tracking

What do you like best? I like the way lunch and breaks are automatically adjusted when I leave, when I enter the day, so you don't have to do it manually if you forget. Also, you come with a portable app which makes it easy to use and requires no pre-connection, like other time control software. What do you dislike? A lot of manual work has to be easily adjusted should you remember to plan your day. But this time, should you remember to leave, leave at the end every day. ...