TSheets Reviews in July 2025: User Ratings, Pros & Cons

MIGRATED TO QuickBooks Time

TSHeets Elaina M. is the best!!!

What do you like best? Elaina helped me solve a mapping issue between QBO and TSheets. She was fast - the fix was done in under 5 minutes and now we can all get back to work! Every time I use the TSHeets live chat, I am amazed by the fast response and the helpfulness of their support team. Way to exceed customer expectations TSHeets, WAY TO GO!!! What do you dislike? The only thing I dislike about TSheets is the minimal reporting available and the format for reporting. Maybe a ...

Awesome Customer Service

What do you like best? I had to go to customer service for the first time over a simple fix. I used the chat feature and got the issue resolved right away! Thank you, Elaina M., for your help! Due to being a general construction company, we have found that the most useful feature on TSheets is the job costing feature, and mobile features, making it easy for our employees to clock in directly from the job sites. What do you dislike? Employees often express frustrations when working ...

Incredible Customer Service

What do you like best? I chatted with two different reps today, and spoke to another on the phone. Names...names...names...I'm terrible with names. My most recent chat was with Elaina M., and she lived up to, and exceeded my expectations for the "The Best Customer Service Ever", that I have come to expect, and brag about to all of my clients, from T-Sheets. I love your attitude and your patience. You guys always feel so genuine and Elaina was exactly that. Thanks! What do you dislike? ...

AMAZING THANKS TO ELAINA M!!!

What do you like best? I've been scouring the internet looking for a one stop app that can help our company be more productive and efficient. I started the journey not expecting much, maybe a few good ones here and there. I ended up looking at OVER 20 companies! BUT, what i did not expect, was to have the honor of speaking to one of the greatest Web Help Support Specialists in the world, no not just the US, not just India, not just China, IN THE WORLD. She answered all my questions the ...

Can't praise TSheets Support enough - Cheers to Elaina M.

What do you like best? The Support Team at TSheets never ceases to impress me with their great service. Some companies' support teams are only concerned about solving your problem in as little time as possible, and they miss out on being friendly. Not so with TSheets! Every one I've chatted with there is so knowledgeable about their product and also super chatty, and will even chat about things unrelated to TSheets. Elaina M., it was a great pleasure to chat with you. Thanks for ...

My clients are very satisfied with Tsheets

PROS & CONS What are the best aspects of this product? What I like about Tsheets is that when I suggest the app to a client, he is given training and he starts to use it without any problems. The mobile version is great, I get a lot of information. With GeoTracking feature I can see where my employees are. Also, its integration with QuickBooks is really amazing. My employees need to press the clock in/out, and then the time is saved into Quockbooks and the Payroll can be run within the ...

The pair whom I've dealt with were beyond perfect!

PROS & CONS What are the best aspects of this product? They're willing to go the extra mile in helping me out! I felt I need help using the software. But one customer rep went online to inform me the more help is needed. So he referred me to another rep kept me to speed and assisted me all the way through. It's a good feeling to never be left out. What aspects are problematic or could work better? Nothing much really. Although TSheets has some restriction on we approach in the ...

Versatile time tracking

What do you like best? The service offers lots of features and customization options with the ability to track just time but also track by project, customer, billable hours, etc. The app is pretty cool and has even added features like location tracking. It integrates with QuickBooks Online pretty well and has other cool features that I haven't used but I see how they would fill a need for many businesses. The reporting options are flexible. Support is friendly and very helpful. What do ...

USER FRIENDLY - Easy to track Billable Items

What do you like best? TSheets is very user friendly and easy to implement. We currently use it for both a maintenance company and a property management company. We have several properties and multiple owners and we can break down hours to see where we're spending the most time. It's great to know how long we're spending at properties for both maintenance and showings so we can make sure we're charging owners properly. It's also easy to keep track of billable items as we can select ...

The perfect solution for time tracking and integration with QuickBooks.

What do you like best? First, the integration with QuickBooks makes my life easy because I don't have to keep track of my contractors and clients twice. Next, I love being able to see a report of all the time mid-month to ensure we're on track for budgets. The support staff at TSheets is super-awesome as well. And, while I think the software is great, some of my contractors who are less than accepting to "new ways" of doing things, immediately embraced TSheets and starting using it via ...