TSheets Reviews in July 2025: User Ratings, Pros & Cons

MIGRATED TO QuickBooks Time

TSheets for Everyone!

What do you like best? What I like most about TSheets is that I can switch from customer to customer to accurately keep track of what projects I am working on. Work can be hectic- I can be working on a project one minute then receive a phone call about a different project then an email about something completely different, and I can accurately track my time on each. At the end of the day or week, I can look back at my time entries and see exactly how long I worked on a project or task. ...

Simple and Efficient!

What do you like best? The obvious is how simple it is to track employee times, and the ease of use when running payroll. I personally like the amount of visibility it provides me as a manager, not only on the clock in/out times but the ability to track locations at these times. They also provide excellent customer service. I recently used the live chat option, Kelsey T was very quick to respond to my questions, as well as maintaining an upbeat and friendly demeanor throughout our ...

Top of the line Customer Service

What do you like best? I'm still very new to T-Sheets so I don't have a lot of experience to choose one traditional feature over the other. However, so far my favorite feature is the Chat functionality that can be used to get help. Hands down! The chat function allows a user to very quickly get knowledgeable help at the click of a mouse. I've used the feature several times and it has significantly reduced the learning curve associated with adopting the software. Excellent! I've had ...

Best online customer service

What do you like best? I had the pleasure of working with Brooke.T this morning. What an awesome customer service rep. Very knowledgeable about the product and extremely helpful especially since i'm new to the TSheets family. What do you dislike? At this time there is nothing that I dislike. I just started using the product 2 weeks ago. What business problems are you solving with the product? What benefits have you realized? I had previously set up the holiday balances for our ...

Awesome Customer Support - THANK YOU Jen D.!!

What do you like best? The Customer Support is fantastic. Jen D solved our synchronization problem in minutes. What do you dislike? It would be very easy for TSheets to expand upon the Approvals Reports function to create true Time & Effort certification reports for grants compliance. But at the moment, even though employees certify the accuracy of their hours, and even though the certification statement can be customized, there doesn't seem to be any way of generating Time & Effort ...

Amazing customer service as always!

What do you like best? I love the live chat feature. I'm new to my account so I will have little questions throughout the day that I can have answered immediately. Elaina M is always so helpful! Even though I talk to a a couple different people each time I do the live chat, they always remember who I am and are quick to help and solve my issue. What do you dislike? I wish it was easier to add a switch or an in/out punch without messing up another entry. Could be stream lined a bit. ...

Simple, Very Convenient, and Great Customer Support

What do you like best? I was tired of keeping time in a spreadsheet and the current invoicing method. As i grow i need a method that can handle my ever changing work day. Once i got on with quickbooks, i found out about Tsheets which was icing on the cake. After i set my customers/POs up, Tsheets send time over to QB and i create an invoice. Simple Simple. Was on the live chat with Jen D for questions over Tsheets Approval reporting today and she even helped me in QB customizing invoices. ...

Patient Employees Dedicated to Their Work

What do you like best? Tsheets is an amazing tool for Job Costing. With the link to QBO it has cut about 10-20 man hours out of overhead and put them to billable hours!!!! They even have outstanding members of their team like Elaina M. who are on standby waiting to help and will do whatever it takes to get an issue resolved!!! The best part, I was able to spend the time fixing this problem over live chat and could answer questions in the office, assist others, and have no concern about a ...

Best Customer Service EVER

What do you like best? Everytime I contact TSHEETs customer service I get a representative immediately. There entire team is AMAZING and always provide necessary support. This time I got the chance to work with Brooke T who not only joined me for my morning coffee sips but helped me figure out some settings. You ROCK Brooke! What do you dislike? The only thing that I think could help my company out is with the Approvals. Our employees work different brands (jobs which pay on different ...

Excellent Product - Even better Customer Service - Truly Tremendous time Savings

What do you like best? TSheets Customer Service is out of this world. I have had such great support from Luci and Elaina M.. Of course, I love the classic original team members like Dan B & Danny S.. But it doesn't matter who you get because they all support the core values.. The number one care in their eyes is you the customer. The App integrates smoothly with my QBO accounting software. Saving me hours of time tracking downtime. I am able to run multiple reports and gather any ...