8.9
Spot Score
Truly Reviews in June 2026: User Ratings, Pros & Cons
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Truly Reviews & Ratings
Spotsaas Editor’s POV
Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience of both desktop and mobile apps. The ability to switch phone numbers based on call purposes and the feature to listen to and participate in colleague's calls are ...Read more
Truly pros and cons
Reliable metadata flow to CRM, enhancing efficiency.
Desktop and mobile app availability for on-the-go usage.
Easy dialing feature and user-friendly interface for seamless calls.
Strong integration with Salesforce for efficient workflow and tracking.
Intimidating richness of features for new users without adequate support.
Limited customization options and marketplace for advanced functionalities.
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Showing 91-100 out of 150
LG
Luis G
03/07/18
"Calling made Easy!! "
What do you like best about Truly? As a Sr SDR for LATAM Truly has been my life super easy, calling different countries with no issues and great option to use the desktop app but connect directly to your phone!
AC
Aaron C
03/07/18
"Support Is Top Tier // Intuitive"
What do you like best? The company is full of individuals who are relationship driven. From the CEO to their support team, I never questioned if they cared about my needs. Always available and willing to learn more to help out our team. Kudos to Anya, Erol, and Matt!
UI
User in Marketing and Advertising
03/07/18
"I love how easy it is to connect with my clients"
What do you like best? I love the fact of the click to dial and how quickly I can leave my notes and move onto the next call
KM
Kevin M
03/07/18
"Awesome for documenting and streamlining activity!"
What do you like best about Truly? My favorite thing about Truly is the convenience and integration with Salesforce. It allows me to manage my outbound activity by recording my account interactions, easily and pain-free.
DW
Dustin W
02/26/18
"Software does the job and service is great. "
What do you like best about Truly? The software works well on multiple platforms and integrates well with Salesforce. We've also had excellent experiences with their service team helping us out in times of need.
JB
Jamar B
02/26/18
"Reliability"
What do you like best about Truly? The almost instant communication from Truly is what I appreciate. Whenever there's an issue almost in a few minutes we're able to connect with Truly and get to work on an issue.
AU
Anonymous User
02/16/18
"fast support response and easy to use"
What do you like best about Truly? The support team always respond within minutes of an issue and has a solution. I love that i can text my merchants on truly as well, makes it a lot easier to communicate. transfers are simply and i love how we can monitor calls from other reps for training and quality assurance
UI
User in Marketing and Advertising
02/16/18
"fast support response and easy to use"
What do you like best? The support team always respond within minutes of an issue and has a solution. I love that i can text my merchants on truly as well, makes it a lot easier to communicate. transfers are simply and i love how we can monitor calls from other reps for training and quality assurance
UI
User in Financial Services
02/13/18
"Seamless experience with Truly across desk phone, mobile, computer"
What do you like best? Seamless experience across different ways to call our customers. Truly has worked across desk phone calls, computer, and mobile calls with all data streaming back to the desktop app quickly and seamlessly.
UI
User in Banking
02/13/18
"Truly makes tracking and recording calls simple and easy."
What do you like best? I like how seamlessly truly syncs with our CRM tool. What do you dislike?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].