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Troops - New SaaS Software

Troops Reviews in September 2026: User Ratings, Pros & Cons

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4.48

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Troops Reviews & Ratings

4.48

Very Good

Based on 300 ratings & 330 reviews

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Rating Distribution

Excellent

(225)

Very Good

(84)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Troops integrates with Salesforce and Slack to centralize CRM workflows and reduce manual data entry. Before shortlisting, verify that your team uses both platforms—Troops adds friction if you rely on other communication tools or CRM systems. Check whether your Salesforce instance uses custom fields or complex permission models, as Troops may require ...Read more

Troops pros and cons

  • CRM integration

  • Workflow streamlining

  • Improves data accuracy

  • Enhances team collaboration

  • Requires setup for integration

  • May have a learning curve

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Showing 21-30 out of 330

AU

Anonymous User

08/26/21

4.5 out of 5

"Troops is great!"

What do you like best about Troops? I love that Troops can help out entire company celebrate recent wins, and adding fun GIFs to them is a great touch. What do you dislike about Troops?

AU

Anonymous User

08/26/21

4.5 out of 5

"Great for Keep Tabs on My Pipeline Deals"

What do you like best about Troops? Troops integrate with slack nicely, and I like you can manage which notification you receive. What do you dislike about Troops?

AU

Anonymous User

08/26/21

4.5 out of 5

"Amazing Product To Automate Reporting and Alerts"

What do you like best about Troops? I like how easy it is to build alerts from Salesforce directly into Slack. My company uses Slack every day, and this visibility is tremendous for global companies.

AU

Anonymous User

08/26/21

4.5 out of 5

"Must clear the notifications!"

What do you like best about Troops? Well, like all notification bubbles. I can't stand to see the little red bubble that I have 10 slacks that are unread of need attention.

AU

Anonymous User

08/26/21

4.5 out of 5

"Troops has great reports from Salesforce and works with Slack! So happy with Troops"

What do you like best about Troops? The reporting and settings on reports of Salesforce to Slack What do you dislike about Troops?

AU

Anonymous User

08/26/21

4.5 out of 5

"Very handy and practical"

What do you like best about Troops? - Consolidates info from SFDC into Slack - Better for work flows

AU

Anonymous User

08/26/21

4 out of 5

"Nice convenient tool for updating SFDC."

What do you like best about Troops? I am a big fan of getting updates in slack that keep me on task. What do you dislike about Troops?

AU

Anonymous User

08/26/21

4.5 out of 5

"Good for SFDC Reminders"

What do you like best about Troops? Good at reminding you about what you need to do on salesforce What do you dislike about Troops?

NZ

Nicholas Z

08/26/21

4.5 out of 5

"Troops Review"

What do you like best about Troops? The seamless integration with Salesforce and Slack. Has enabled my team to all stay aligned and give visibility across the whole organization.

AU

Anonymous User

08/26/21

3 out of 5

"Sometimes I find it too easy to ignore troops because I get too many notifications"

What do you like best about Troops? The ability to remove emails and turn them into slacks What do you dislike about Troops?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].