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Troops - New SaaS Software

Troops Reviews in September 2026: User Ratings, Pros & Cons

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4.48

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Troops Reviews & Ratings

4.48

Very Good

Based on 300 ratings & 330 reviews

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Rating Distribution

Excellent

(225)

Very Good

(84)

Good

(21)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Troops integrates with Salesforce and Slack to centralize CRM workflows and reduce manual data entry. Before shortlisting, verify that your team uses both platforms—Troops adds friction if you rely on other communication tools or CRM systems. Check whether your Salesforce instance uses custom fields or complex permission models, as Troops may require ...Read more

Troops pros and cons

  • CRM integration

  • Workflow streamlining

  • Improves data accuracy

  • Enhances team collaboration

  • Requires setup for integration

  • May have a learning curve

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Showing 11-20 out of 330

AU

Anonymous User

09/02/21

3.5 out of 5

"very positive"

What do you like best about Troops? helps me celebrate teammates and keep myself organized What do you dislike about Troops?

AU

Anonymous User

09/02/21

5 out of 5

"Great product- saves a ton of time"

What do you like best about Troops? The amount of time it saves me day to day. What do you dislike about Troops?

JV

Jeremy V

09/02/21

5 out of 5

"Great for connecting with prospects showing interest."

What do you like best about Troops? The leads are from prospects who showed interest so they are easier to talk to. What do you dislike about Troops?

AU

Anonymous User

08/31/21

3.5 out of 5

"Account Executive"

What do you like best about Troops? The most useful part of Troops for me today is overdue close date reminders or outstanding SQLs. What do you dislike about Troops?

SB

Stan B

08/31/21

5 out of 5

"Troops - One of the best tools in my sales tech stack. A must have for all sales organizations."

What do you like best about Troops? I'm a massive fan of Troops and the Slack/Salesforce integration. Immediately after every call scheduled, I receive a Slack notification to log my call and update the opportunity. This has been a game-changer as it helps me stay organized and promotes good Salesforce high gene.

AU

Anonymous User

08/31/21

5 out of 5

"Great tool that reports your sales activities instantly..."

What do you like best about Troops? Troops doesn't make me go look for important sales activity information, it sends it directly to the tools I use the most (Slack, Salesforce, etc.).

AU

Anonymous User

08/30/21

5 out of 5

"effeciency gains"

What do you like best about Troops? makes me more efficient eaiser to update next steps

CS

Chen S

08/29/21

4 out of 5

"The fastest way to set up notifications for your team"

What do you like best about Troops? The admin interface is straightforward to use. We are using Slack as our primary communication channel. Hence, the integration works very well for us, and we are using it not only to send alerts but also to update Salesforce fields without entering the system.

AU

Anonymous User

08/28/21

5 out of 5

"Troops review"

What do you like best about Troops? The upsides of using troops are that It is up to date and always accurate. I like that it shows me as soon as a sale has been made and the details leading up to the sale.

CA

Christopher A

08/27/21

5 out of 5

"Make Sales Fun and Efficient"

What do you like best about Troops? I like that troops not only makes sales more fun by celebrating big wins as a team, but also more efficient by sending convenient reminders and allowing me to update opportunities directly from slack. Without troops, I'd never be able to get positive feedback on my won opportunities or stay on top of close dates in my pipeline.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].