8.2
SpotScore

Tripleseat Reviews in July 2026: User Ratings, Pros & Cons
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Tripleseat Reviews & Ratings
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Spotsaas Editor’s POV
Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more
Tripleseat pros and cons
User-friendly interface that simplifies event management tasks, even for non-technical users.
Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.
Speeds up client communication and response times with customizable email templates and centralized messaging.
Email communication issues, with messages sometimes landing in spam or being confusing for clients.
Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
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Showing 321-330 out of 330
AU
Anonymous User
01/19/17
"Great experience so far!"
What do you like best about Tripleseat? convenience of being readily available via phone app for up to date changes. Having all communications with event team in one place. Paperless!! What do you dislike about Tripleseat? so far nothing! so far nothing! so far nothing! so far nothing! What problems is Tripleseat solving and how is that benefiting you? better communication with team.
AU
Anonymous User
01/19/17
"We use gather at all our manager meetings! "
What do you like best about Tripleseat? Streamline easy to read and use. It's great for communicating to the management team about what's going on. What do you dislike about Tripleseat? Nothing I really like everything about it and we use it everyday What problems is Tripleseat solving and how is that benefiting you? All information is easy to print/lookup. All managers use app
AU
Anonymous User
01/19/17
"My time with Gather"
What do you like best about Tripleseat? I enjoy the ease of having all planned events for the whole team in one place. What do you dislike about Tripleseat? I wish that there was an iPhone app for the software. What problems is Tripleseat solving and how is that benefiting you? This is helping a lot with communication throuout the management team.
AU
Anonymous User
01/19/17
"Using Gather for wedding sales and catering."
What do you like best about Tripleseat? I like how innovative the company is. Any requests we have they are willing to listen. We have been able to purchase some reporting that we feel is necessary and our Rep is always available to set up a meeting. What do you dislike about Tripleseat? That changes must come from the masses. Recommendations to others considering Tripleseat: Def worth it! Customizing it to exactly what your company needs is the only con but they are always willing to go ...
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JM
Jonathan M
01/19/17
"I am a huge fan of Gather so far. Streamlined our events and organized how we do things."
What do you like best about Tripleseat? I like the fact that my whole mgmt team can work off the same program and see what is going on with events and who has responded to what. Also, the BEO forms are great! Having a Chefs BEO and ours is a great feature. BOH doesn't need to see certain things and I really like that feature. What do you dislike about Tripleseat? Actually, nothing so far! Everything is working just as we wanted it to Recommendations to others considering Tripleseat: Get it! ...
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AU
Anonymous User
01/19/17
"Gather is life changing!"
What do you like best about Tripleseat? Gather keeps me organized and everything is in one place. It is easy to use. What do you dislike about Tripleseat? The app on the phone- not very useful much more useful to just go to the website on the phone. What problems is Tripleseat solving and how is that benefiting you? helps commuication, organization. Everything is in one place, it is easy to use and its looks really nice for the clients as well.
HO
Heather O
01/19/17
"Gathering my thoughts on Gather Catering Software"
What do you like best about Tripleseat? The 'live' edits The quick replies from the support staff The 'fun' that they bring as a tech company How everything is linked The app on phone and getting notices right away (even before the email notice) Time stamps on approvals templets What do you dislike about Tripleseat? Some features that are not 'editable' - even though not valid for our type of service. Verbiage doesn't make sense to us in some areas Having to manually type in delivery ...
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JA
Jenny A
01/19/17
"Excellent! Love the program! Very user friendly!"
What do you like best about Tripleseat? I can pull it up anywhere! It syncs with my google calendar and it's easy to manipulate! Our clients find it very user friendly and it's super simple to train someone new! What do you dislike about Tripleseat? Not much to say - only if the internet is not working- you can access it. Recommendations to others considering Tripleseat: I would recommend this program to all of our other properties and any restaurant that caters private events. What ...
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PF
Patrick F
01/19/17
"Gather Review"
What do you like best about Tripleseat? Gather is a great tool for organizing all event details in one, well laid out space. All details are broken down into tabs for financial, messages, and even BEO's. My work place is a restaurant group and there are a lot of events that are happening at different spaces or events that I wasn't aware of being booked. But thanks to Gather I can view all details in a condensed and organized manner and send messages with updates or questions to our ...
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AP
Alaina P
01/19/17
"Gather Review"
What do you like best about Tripleseat? I have been using Gather for the restaurant that I work for as an Event Coordinator for the past year and I love it!!! It makes my job so much more streamlined and professional, it is easy to use and efficient. What do you dislike about Tripleseat? The daily reminders are a bit much for my business, not a dislike but I do receive a fe too many emails. Recommendations to others considering Tripleseat: Gather is easy to use and efficient, I recommend it ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].