8.2
SpotScore
Tripleseat Reviews in July 2026: User Ratings, Pros & Cons
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Tripleseat Reviews & Ratings
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Spotsaas Editor’s POV
Tripleseat is an event and venue management platform built around proposal generation, lead tracking, and integrated reporting. The core workflow—consolidating communications, managing calendars, and automating proposal delivery—works well for event managers and sales teams handling 50+ events per year. Customer support is responsive. OpenTable integration ...Read more
Tripleseat pros and cons
User-friendly interface that simplifies event management tasks, even for non-technical users.
Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking.
Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform.
Speeds up client communication and response times with customizable email templates and centralized messaging.
Email communication issues, with messages sometimes landing in spam or being confusing for clients.
Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities.
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Showing 21-30 out of 330
KM
Kim M
07/26/23
"Huge Fan of Triple Seat"
What do you like best about Tripleseat? I have been using triple seat for 3 years now and LOVE the program. I am an administrator and a user. I love how easy it is to use and train others to use. Wonderful features with all information being in the same place. I can work from anywhere and communcate with ease to the restarants and the guests. The "tasks" are my favorite feature to keep me organized and never miss an important detail. They have great integrations that save time and you can ...
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SO
Sara O
07/26/23
"Tripleseat has proven to truly to be the Bee's Knees when it comes to managing venue events!"
What do you like best about Tripleseat? Overall the functionality! I like being able to view the calendar aspect and the ability to create templates for email responses! I also appreciate the customer service and the speed in which they respond to assist in any questions I have! Honestly I also appreciated and found the tripleseat university to be incredibly helpful and an excellent resource to refer back to should I ever get stuck! What do you dislike about Tripleseat? It is not so much so ...
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MM
Mai M
07/26/23
"BEST customer service in the GAME!"
What do you like best about Tripleseat? I find the platform incredibly user friendly for both myself and my clients! This is ONLY outmatched by its incredible customer service which I utilize often! What do you dislike about Tripleseat? In full candor, there are no shortcomings! TRULY! What problems is Tripleseat solving and how is that benefiting you? The ability to instantly create proposals, menus, contracts and invoices, thus allowing me to respond to clients in record time! This is a ...
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AU
Anonymous User
07/26/23
"Quick and easy to get client's proposals fast!"
What do you like best about Tripleseat? - Client portal for signing contract and submitting payment - Quick and effecient proposal creation - User friendly reporting - Love the calendar view and ability to customize docs. - Gathering leads on our website which go right into dashboard to convert! What do you dislike about Tripleseat? - No back of house costing features - can't easily run profibility report - Don't love or use the guest/client discussions feature - What problems is Tripleseat ...
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AU
Anonymous User
07/26/23
"Great Customer Service"
What do you like best about Tripleseat? The ease of sending contracts, creating lead forms, and measuring data. What do you dislike about Tripleseat? The lack of customization with data points. What problems is Tripleseat solving and how is that benefiting you? Digital contract signing and operational workflow.
MM
Mai M
07/26/23
"BEST customer service in the GAME!"
What do you like best about Tripleseat? I find the platform incredibly user friendly for both myself and my clients! This is ONLY outmatched by its incredible customer service which I utilize often! What do you dislike about Tripleseat? In full candor, there are no shortcomings! TRULY! What problems is Tripleseat solving and how is that benefiting you? The ability to instantly create proposals, menus, contracts and invoices, thus allowing me to respond to clients in record time! This is a ...
Read more
LB
Laura Burbiate
07/12/23
Such an amazing platform
Such an amazing platform. So easy to navigate especially when it comes to filling out client event forms etc... Would highly recommend
LB
Laura Burbiate
07/12/23
Such an amazing platform
Such an amazing platform. So easy to navigate especially when it comes to filling out client event forms etc... Would highly recommend
GB
Georgia Benjamin
06/11/23
No more admin!
TripleSeat has cut down admin time and help keep all our events perfectly organised.
GB
Georgia Benjamin
06/11/23
No more admin!
TripleSeat has cut down admin time and help keep all our events perfectly organised.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].