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8.9

SpotScore

TravelBank

TravelBank Review: Is It The Right Expense Management Software For Your Team?

Best for SMB teams · Mid-market

Free Trial Available

GDPRSOC 2
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TravelBank offers custom pricing plan

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Spotsaas Analysis for TravelBank

TravelBank at 4.3/5 from 399 reviews and SpotScore 8.9 serves finance managers and travel coordinators at mid-market technology, healthcare, and professional services firms. The platform automates expense reporting, receipt capture, and reimbursement workflows. Key features include automated currency conversion and mobile receipt scanning, though some users report slow photo uploads that can delay processing.

Expense management software handles travel booking, receipt collection, and reimbursement approval for finance teams. It replaces manual spreadsheet tracking and reduces time spent on expense reconciliation and currency conversion.

Quick picks:

Best overallTravelBankBest for finance managersTravelBankBest for travel coordinatorsTravelBankBest free optionTravelBank (free trial available)

What is TravelBank?

TravelBank is a complete expense management solution that provides organizations of all sizes the ability to capture, manage and report expense data. TravelBank is a comprehensive desktop and mobile application, designed to provide instant access to hotel, transportation and entertainment transactions within seconds after they occur.

Pricing

  • TravelBank offers custom pricing plan

  • Free Trial available

Best For

Built for growing teams, from small businesses to mid-market

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

TravelBank Screenshots

TravelBank was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider TravelBank

Use cases
Technology companies, Healthcare organizations, Professional services firms
Team types
Finance managers, Travel coordinators
Company size
50-500 employees, 501-5,000 employees
Workflow style
Simple and streamlined
Setup complexity
Medium

Why teams choose TravelBank

  • User-friendly interface with intuitive navigation and quick expense submission

  • Real-time spend visibility and automated currency conversion

  • Responsive and helpful customer support with 24/7 concierge services

Is TravelBank right for you?

Best for mid-sized firms needing streamlined travel and expense management.

Choose TravelBank if

  • You want integrated travel booking with expense tracking and rewards.
  • Your team values real-time spend visibility and automated currency conversion.
  • You need responsive 24/7 customer support and concierge services.

Consider alternatives if

  • Your organization requires highly customizable admin controls and complex travel policies.
  • Your workforce includes many older employees who may find the platform complex.

What buyers should know before shortlisting TravelBank

TravelBank is a highly praised expense management tool that offers a seamless and efficient solution for both companies and individuals. Users appreciate its user-friendly interface, quick processing time, and the ability to track and submit expenses effortlessly.

The app's features, including easy categorization, automatic currency conversion, and photo receipt capture, have received positive feedback. While some users mentioned minor issues like slow image uploads or occasional confusion with features, overall, TravelBank is commended for streamlining expense reporting and providing rewards for users.

The platform's integration of travel reservations with card accounts and the ability to generate uniform and standardized expense reports have been highlighted as key strengths. In addition to the positive aspects, users have subtly mentioned a few areas for improvement, such as enhancing user-defined fields and simplifying expense report creation.

Overall, TravelBank stands out as a valuable tool for efficient expense management, offering convenience, cost savings, and excellent customer service – all contributing to a positive user experience.

Pros and cons

TravelBank pros and cons

  • TravelBank pros
  • User-friendly interface with intuitive navigation and quick expense submission

  • Real-time spend visibility and automated currency conversion

  • Responsive and helpful customer support with 24/7 concierge services

  • TravelBank cons
  • Occasional technical glitches such as slow photo uploads and image recognition issues

  • Limited admin customization and lack of advanced features like multiple user-defined fields

4.3/5 rating
134 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare TravelBank side-by-side with top Expense Management Software alternatives.

RAMP Finance
Zoho Expense
Pleo
+9 more
Compare alternatives

What is the pricing of TravelBank?

TravelBank uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
PricingTravelBank offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if TravelBank fits your budget?

TravelBank reviews and ratings

Buyer sentiment

Overall positive sentiment highlighting ease of use, efficient expense processing, and strong customer support, with some concerns about technical issues and limited advanced features.

What buyers like

  • Ease of use
  • Expense submission speed
  • Customer support responsiveness

Common complaints

  • Technical glitches
  • Limited admin customization

4.32

Very Good

Based on 134 ratings & 134 reviews

Are you using TravelBank?

Rating Distribution

Excellent

(82)

Very Good

(41)

Good

(8)

Poor

(2)

Terrible

(1)

What users are saying

UI

User in Food & Beverages

07/30/20

5 out of 5

TravelBank is Perfect for Companies

What do you like best? Easy to Use and Quick. Plus the Rewards! Saves companies money and gives employees perks What do you dislike? Not sure ...

Read more

UI

User in Hospital & Health Care

07/08/20

4.5 out of 5

Great experience

What do you like best? The ease with comparing flights based on cost, time of arrival, etc. What do you dislike? No issues arose that caused ...

Read more

MD

Manuel D

06/23/20

5 out of 5

Super convenient

What do you like best? Easy to navigate, fast and great on line support. What do you dislike? Nothing really. In the profile setting it might ...

Read more

DC

Devin C

05/13/20

4.5 out of 5

Great way to document travel expenses on the go!

What do you like best? The app includes all the features I need to document and submit expense reports for work. I travel frequently, often at a ...

Read more

AS

Amulya S

05/01/20

5 out of 5

This is the best app.system I have used for managing my business expense, and its FREE!

What do you like best? The Best part is that is it Free. The second best part is that you can seamlessly switch between the Phone and Computer. I ...

Read more

UI

User in Leisure, Travel & Tourism

04/23/20

4.5 out of 5

Perfect for Tracking Business Expenses

What do you like best? The user interface is simple to understand and easy to use. What do you dislike? Not being able to create a report ...

Read more

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What are the features of TravelBank?

29%

Feature coverage

8 of 28 tracked features

TravelBank's Bank Feed Sync feature connects business bank accounts directly to the platform, letting automatic import and categorization of…

The Card Spending Tracker in TravelBank monitors transactions made using company-issued cards. It categorizes expenses, links them to employ…

TravelBank's Expense Approval feature automates the review process of submitted expenses using customizable approval workflows. Managers can…

Receipt management is the process of organizing, filing, and benefitting from receipts that are kept correct and complete. The administratio…

TravelBank's Reimbursement Management feature simplifies the payout of employee-submitted expenses. It tracks each claim from submission to…

Spend Control in TravelBank allows companies to set and enforce expense policies, budget limits, and approval thresholds. It provides alerts…

TravelBank integrates easily with accounting, payroll, and ERP systems like QuickBooks, NetSuite, and Xero. These integrations let automatic…

Time & Expense Tracking in TravelBank lets users log both working hours and associated costs within one platform. It links billable time wit…

Security & Compliance

TravelBank security and data handling

Key compliance certifications and security features for IT and security teams evaluating TravelBank.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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8.3

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8.5

Very Good

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8.9

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Smarter expense management made ...

8.2

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9.2

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Compare TravelBank vs SutiExpense

Why buyers keep looking beyond TravelBank

  • While TravelBank integrates with various accounting platforms like NetSuite and Sage, organizations using complex ERP systems may seek tools that offer more seamless and comprehensive integration.

  • TravelBank provides customizable reporting, but businesses requiring in-depth analytics and predictive insights might prefer platforms with more robust data visualization and forecasting tools.

  • While TravelBank offers access to over 1 million hotel properties and various airlines, companies seeking a wider selection of travel options or specialized travel services might explore other platforms.

  • TravelBank allows users to build travel policies into the platform, but organizations needing more granular policy enforcement and exception handling may look for tools with advanced policy management capabilities.

  • While TravelBank offers a user-friendly interface, businesses requiring a highly customizable user experience to match their specific workflows and branding might consider other solutions.

Help & Contact

TravelBank Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSan Francisco, California

Frequently Asked Questions About TravelBank

Common questions buyers ask before choosing TravelBank.

TravelBank is a Expense Management Software. TravelBank offers Time & Expense Tracking, Third-party Integration, Expense Approval, Reimbursement Management, Spend Control and many more functionalities.

TravelBank is a strong fit if: You want integrated travel booking with expense tracking and rewards.; Your team values real-time spend visibility and automated currency conversion.. Consider alternatives if: Your organization requires highly customizable admin controls and complex travel policies.; Your workforce includes many older employees who may find the platform complex..

Buyers commonly note the following limitations of TravelBank: Occasional technical glitches such as slow photo uploads and image recognition issues; Limited admin customization and lack of advanced features like multiple user-defined fields; Challenges in adoption by older generations due to some process complexities.

Some top alternatives to TravelBank includes RAMP Finance, Zoho Expense, Pleo, PEX and SutiExpense.

TravelBank offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the TravelBank as of now.

The starting price is not disclosed by TravelBank. You can visit TravelBank pricing page to get the latest pricing.

Free buyer scorecard

Evaluate TravelBank with the expense management software buyer scorecard

A weighted expense management software scorecard to assess TravelBank objectively and compare it against the alternatives.

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].