TouchBistro Reviews in June 2026: User Ratings, Pros & Cons

"Owner / Chef"

What do you like best about TouchBistro Restaurant POS? Everything I need in one platform, its a no brainer What do you dislike about TouchBistro Restaurant POS?

"Good value, has a few issues like they all do"

What do you like best about TouchBistro Restaurant POS? Overall, the product is so far very stable and easy to set up. It always takes time to get acclimated with new systems, but this one is pretty intuitive and they have some good videos/tutorials to get the staff up to speed.

"TouchBistro for a quick service restaurant"

What do you like best about TouchBistro Restaurant POS? I have been using Touch Bistro for one month now. They do have some nice features but if your a quick service restaurant DO NOT USE THEM. They are totally focused on full service restaurants and do not seem to want to change that.

The story of the system that is almost there...

As far as functionality of the system is concerned it is very user friendly and easy to teach the staff. As far as the management tools is concerned I find the platform to be severely below par and full of glitches. Every week I come across another issue it seems like. I have been waiting for the Online beta platform to be up and going for almost a year now and it still isn't dependable. If you are looking for a cheap basic system and not concerned about the technicalities of reporting then ...

Easy implementation, Great integration

We just rolled this out to our Tap Room in May for the opening. We are all experienced with other POS systems and was expecting the major pitfalls with this one. We were quite shocked that we didn't encounter them. We received our hardware on time, training when we needed it and were up and running in 2 weeks from order.

Doesn't care about the little guy.

We wanted to put a POS system in our fairstand. Checked it out and liked that TouchBistro specifically mentioned fairstand and small businesses. The person who answered the phone told us they weren't interested and said he would send us the name of another company that we may want to call. Really!!! And he didn't even do that! The real test of a company is how they treat the smallest of customers, and apparently they do not value their customers enough to even sell them the tools needed, ...

Touch Bistro POS

We have been very happy with Touch Bistro, the POS system that we use for our nightclub. It's very intuitive and quick to set up and learn. New staff have been able to pick it up quickly and have all commented on how much they like it. We have had a few issues with the system glitching during the night - requiring us to log in again when we are switching between functions - a problem we are working with TouchBistro to resolve. Customer service is excellent, however it can take a while to ...

"Touch Bistro iPad System "

What do you like best about TouchBistro Restaurant POS? Our pizza restaurant is in its fifth year of business. We decided to make the switch to an iPad-based POS in year four because our lease was up on an older desktop-based system. We did hours of comparison between 5-6 other iPad-based POS systems and TouchBistro was the clear winner. We like the ability to customize different aspects of the pizzas, salads, etc. easily (it does take a lot of patience to program the menu into the POS). ...

Super Company

I love touchbistro. Their support system is there to help you no matter what the situation is. They offer an excellent over the phone training and the system is easy to use. We were using a different iPad POS system, and the staff at touch bistro made it super easy to convert to their system. Its very simple and the little tricks that the system offers is a huge time saver!

"Adaptive POS"

What do you like best about TouchBistro Restaurant POS? TouchBistro is an adaptive POS. It's not thanks for the money, here's the system now your stuck with it. If there's something that you don't like you can make requests or suggestions and every update something new is integrated.