TouchBistro Reviews in May 2025: User Ratings, Pros & Cons

Our success with TouchBistro leads to second venue

Our success with TouchBistro at our smaller venue, The Lyric Theatre, (Birmingham, Alabama) is leading us to install TouchBistro at our sister venue : The Alabama Theatre. We couldn't be more pleased with TouchBistro AND the support we have received in the first six months of its operation. - Gary W. Jones, Concessions and Bar Manager, Birmingham Landmarks, Inc.

Super-Intuitive and Robust System

TouchBistro has been our POS choice for over 3 1/2 years, and we don't regret it one bit. There have only been a few of "hiccups" in the system during dinner service, but these problems were quickly resolved. The tech support is responsive and helpful. The system itself is very easy to set up, use, and modify to your particular needs. In addition, suggestions for improvements we have made over the years have been noted and implemented by the design/tech team. I would recommend this to ...

Just getting started but Luv it already

We're just getting ready to install later today but our experiences with all the TouchBistro people we've been in contact with have been great! Our sales rep, our trainer and a multitude of others have been involved and are always very encouraging and help us figure out the best way to set up our menu on the POS. We have a bit of a complicated setup because Café Xpresso is not a typical restaurant; we're Quick serve but have a Kitchen printer and several others. We're happy so far and can't ...

Bringing all our reporting needs together!

I have been very impressed that at every turn, TouchBistro has already thought through what it is that I need to get customers paid out fast, transactions recorded accurately, reports created on the day/week/month's returns automatically, employees logged in and out, and now they're integrated with QuickBooks Online so our month end reports just became easier, too!,

Great pos but maybe a better reservation system will help

We love touch bistro easy to learn easy to set up easy to use great report and very adaptable the only little hic the reservation system is not up to par with the rest of the program

Great POS system for Restaurants and more

TouchBistro POS is a great system that is easy to use. Apple iPads are the best terminals to use, they are small and lightweight. Training is simple and intuitive. TouchBistro's service is unmatched and they will work with you on setting the system up and help you get going right away!

TB Review July

TouchBistro has worked hard to provide what the restaurant industry needs. The positives: Easy use by servers, Great to show the guests at the table. Good but not great reports. The negatives: No bar tabs make it much harder for the bartenders to take care of customers on busy evenings. We have also had a lot of complications with using card swipers and duplication of payments which should be impossible. The price point is also outstanding compared to Aloha and Micros

Very Good So Far

I've been using Touch Bistro for just under a month now and so far so good. Easy, intuitive and great reporting, it doesn't leave me wanting for much.

Adaptive POS

We have been using TouchBistro for a little over a year and what I like the most is that this is a POS that changes and adapts to the needs of it's users. Your not just stuck with the system the way it comes. You have the opportunity to request/suggest changes. The system is easy to use and easy to set up. The support is exceptionally fast. I usually use email rather then call support. They usually get back to me with in an hour and once even called me directly to resolve the issue. That ...

Touch Bistro Customer

Touch Bistro is a very affordable POS system, it is quick and easy to set up and can be modified to meet the demands of most busy restaurants, from small business owner restaurants, to larger concerns. The features for bill splitting, customers who move from table to table, running bar tabs, are straight forward to use. We are happy with the system and the management reporting helps when making decisions on menu items. Overall it is a very good system.