9.2
Spot Score
TouchBistro Reviews in June 2026: User Ratings, Pros & Cons
Streamline your restaurant operations and boost sales.
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Starts from $69 / Month
TouchBistro Reviews & Ratings
Spotsaas Editor’s POV
TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more
TouchBistro pros and cons
Reliable and easy to use, with responsive support for setup and ongoing assistance.
Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.
Availability of frequent updates and seamless system improvements.
Great team support, very responsive and dependable for assistance.
Technical glitches and system crashes reported, affecting daily operations.
Challenges and delays in resolving issues related to online ordering and payment processing.
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Showing 291-300 out of 413
AU
Anonymous User
06/26/18
"HTB"
What do you like best about TouchBistro Restaurant POS? price, ease of use, admin functions are straight forward What do you dislike about TouchBistro Restaurant POS?
AU
Anonymous User
06/26/18
"HTB"
What do you like best about TouchBistro Restaurant POS? price, ease of use, admin functions are straight forward What do you dislike about TouchBistro Restaurant POS?
BM
Billy Martin
05/15/18
TouchBistro sounds great up front
TouchBistro sounds great up front. However, be warned that under no circumstances will you get a refund of any money if something goes wrong before you even get set up. They do not reveal everything up front. If you will need equipment, they use a third party seller called POSPortal, and I don’t think you could find a good review for them. TouchBistro withdrew $394 from my account on day one. On day three, POSPortal denied my equipment lease. TouchBistro refuses to refund my money, even ...
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S
Seth
05/08/18
A system that's almost perfec!
PROS & CONS What are the best aspects of this product? TouchBistro had made things easier and convenient. It's simple to utilize and I love how it can make adjustments on the fly in a menu whenever new items are brought.
S
Seth
05/08/18
A system that’s almost perfec!
PROS: TouchBistro had made things easier and convenient. It's simple to utilize and I love how it can make adjustments on the fly in a menu whenever new items are brought. CONS: Despite a number of requests, I'm still not able to find the right solution when it comes to displaying a second currency for a customer's overall bill. It's a drawback that I hope will be resolve in the near future.
H
Hazel
05/05/18
Satisfaction at the tip of your fingers.
PROS: The good thing with this tool is its mobility. TouchBistro is simple to utilize and can easily be handled on an iPad. A lot of tools in the market these days are advertising how "user-friendly" they are. But only a select few are. This tool is one of those products.
AR
Anonymous Reviewer
03/22/18
Great business tool
PROS: Ease of use. Customer support. Ease of setup and continued changes/maintenance. Variety of functions. CONS: Very little - a few aesthetic tweeks like colours, and font sizes for visually disabled people.
D
Dave
03/20/18
A functional system that’s simply out of this world!
PROS: This system does a good job offering quality service to my customers. Its functionality and quickness gives servers plenty of time to interact with guests while having zero order errors. CONS: There's absolutely nothing bad with this system. All in all, it did a lot more good in our food business. We're glad we discovered this gym. My management and staff absolutely love it.
D
Dave
03/20/18
A functional system that's simply out of this world!
PROS & CONS What are the best aspects of this product? This system does a good job offering quality service to my customers. Its functionality and quickness gives servers plenty of time to interact with guests while having zero order errors.
IW
Ian West
02/19/18
Great Product, Fantastic Service!
I had been using a POS system for 4 years and it just wasn’t meeting our needs. Since moving to TouchBistro we've seen positive changes in our sales. The system runs so smoothly it's really made our work flow less stressful! The support from the customer success team has been great. Nothing seems to ever be too much trouble. The best part is we can talk to someone anytime of the day or night!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].