9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 81-90 out of 1243
JJ
Jonathan Jarden
02/04/24
Asolutely 100% the WORST in food…
Asolutely 100% the WORST in food ordering. Multiple mess ups. Highly un user friendly. Run. As fast as you can
C
customer
02/04/24
Complicated and obscure issue was…
Complicated and obscure issue was rectified efficiently and completely. Assistance was greatly appreciated.
IV
Ignacio Vergara
02/03/24
Horrible costumer service,overprice
Date of experience: February 04, 2024
C
Customer
02/02/24
Toast has one of the worst customer…
Toast has one of the worst customer service policies I've ever experienced before. I ordered 26 dollars worth of food for delivery through Toast on my web browser from a local bagel shop. Received confirmation from the restaurant in email and tracking information by Toast through Google. An hour later, no food was delivered so I called the bagel shop. They confirm the food was cooked and waiting, no diver has picked it up. Googled Toast customer service and found the phone number for live ...
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B
Bruno
02/01/24
Misleading information
Misleading information provided by the sales person Laura for A to Z... And the last one is, to be able to separate a prepayment from the sale of the day, is to do an add on with what they call "Catering and Event", for $100/month, or the POS can't dissociate a prepayment from a sale and by consequence from the sale tax too. It is just unbelievable and unacceptable...
BA
Brock Arehart
01/29/24
If you are a business owner looking for…
Just today, they tried to charge our business an additional $450 on a $300 garnishment that they insisted on getting in the middle of and then they made a huge mistake and now they want to charge us to fix it?? This is business as usual for TOAST. If you are a business owner looking for a point-of-sale system, run the other way. Don't walk, run. Customer service is the worst, they won't answer the phone, they won't call you back. They promise to be everything you need and, once you are a ...
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DC
Donovan Childers
01/29/24
Awesome!
So far, so good!!! Install was a breeze thanks to Skylar (sp?) Super professional and knowledgeable. Equipment is great so far, we are getting in the flow of things a little better quickly.
BR
Bob Ross
01/29/24
new pos experience not good the…
new pos experience not good the screens are void of colors and the tables and numbers look funny
EG
Eric Gleim
01/23/24
Worked out good
Date of experience: January 24, 2024
J
Juan
01/21/24
Really easy to use
Really easy to use The handle device are really bad quality Take to much time to give back the credit
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].