9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 61-70 out of 1243
CK
Cindy Kasson
03/15/24
Toast Payroll Customer Service
***Update: As of April 2, 2024, I still have not heard from anyone at Toast Payroll Customer Service, even though their reply indicated they would contact me. ____________ We use Toast for POS and for Payroll. I have no complaints about the POS side. But the Payroll side has been HORRENDOUS. I've had many situations where the first level customer support cannot answer the question and they have to send to "the tax team" or "the expert team", but those people then take another 1-2 weeks to ...
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CK
Cindy Kasson
03/15/24
Toast Payroll Customer Service
***Update: As of April 2, 2024, I still have not heard from anyone at Toast Payroll Customer Service, even though their reply indicated they would contact me. ____________ We use Toast for POS and for Payroll. I have no complaints about the POS side. But the Payroll side has been HORRENDOUS. I've had many situations where the first level customer support cannot answer the question and they have to send to "the tax team" or "the expert team", but those people then take another 1-2 weeks to ...
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AW
Angie W
03/03/24
I absolutely love Toast
I absolutely love Toast! The integrations, it's user friendly and my staff and customers love the capabilities as well. I recommend Toast to all of my business owner friends
H
Harry
03/03/24
I was pleased to see the support that…worked a problem through
I was pleased to see the support that you gave worked completely through the problem on the first try
DH
Don Hamilton
03/02/24
Great customer service and tech support.
Date of experience: March 03, 2024
JB
Jeff B
02/21/24
"Fast, user friendly, great reporting"
What do you like best about toasttab.com? All the reports you could possibly need are at your fingertips. The online live chat feature is a big positive, I use it all the time.
ME
Mike Evans
02/21/24
Toast works well enough for my ramen…
Toast works well enough for my ramen shop and is reliable.
CG
Chris Glisson
02/20/24
Kaylee Manns has been amazing
Kaylee Manns has been amazing. She was willing to answer many early morning and late night questions as we wanted to have clarification on the TOAST system. She made it a pleasurable experience and we look forward to referring all of of collogues to TOAST.
DP
David Picov
02/20/24
Toast sets you up for success
Toast sets you up for success, all of its staff and systems are designed around having a successful business.
PP
Paul Perez
02/18/24
My sales rep Matt is the best
My sales rep Matt is the best . He still checks on me every now and then. He he doesn’t have too . That’s customer service at it’s finest. I tell all my bussines buddy about toast . I tell any bar or restaurant I go visit.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].