9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
Add to compare
Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
Filter results
Sort by :
Showing 51-60 out of 1243
B
Brook
04/18/24
Completely incompetent support
Very slow on support issues. Have 4 restaurants and have been with toast for 4+ years. Support has been slow but this time it is hurting our business. When they went to do a recent 3rd party integration, they disconnected one of our existing suppliers. It was down for 3 weeks despite numerous calls, chats and support tickets for help. Cost us thousands in lost sales. The same thing just happened again with another integration. They were trying to connect DoorDash and somehow disconnected ...
Read more
KH
kim herring
04/13/24
I am a bar manager
I am a bar manager. The bar owner leases the Toast POS, as of 3 years ago. He did this because TOAST claims to be set up for bar's and restaurants. However, we are finding that bartenders are able to easily steal and TOAST helps them do it. Let me explain, bare with me. Toast is great for restaurants. When a ticket is created for a new customer (restaurant or bar same procedures) the bartender enters the items he/she just prepared, served and sold to the customer(s) he/she gets the total of ...
Read more
NR
N R
04/03/24
Got charged for order I never received…
Got charged for order I never received and their customer service is useless in attempt to resolve it.
NR
N R
04/03/24
Got charged for order I never received…
Got charged for order I never received and their customer service is useless in attempt to resolve it.
ER
Emma Ross
03/21/24
A Toast to Toast
Very different than aloha. If you're used to one and have to switch to the other there's a bit of a learning curve, however, toast is a little more innately logically set up. Toast is also extremely easy to access and edit menus/POS set up. I also like the online ordering feature for guests to utilize without having to call in.
TW
Tania Warchol
03/17/24
My specialists
My specialists. did a great job
J
Janice
03/17/24
Accounts payable
You have a biling department that only does contact through email. Then with your emails tries to blame client for their mistakes. That is a problem
J
Janice
03/17/24
Accounts payable
You have a biling department that only does contact through email. Then with your emails tries to blame client for their mistakes. That is a problem
PD
Patty Dietz
03/16/24
Paying for something we do not use. Cant cancel
We are paying for TOAST and do not use their system. I spoke to someone again today, 3/18/2024, he was not willing to transfer me to the cancellation department nor a supervisor. It is easy to sign up but cancelling an account is nearly impossible. Every month since last Feb 2023. Good luck with TOAST.
PD
Patty Dietz
03/16/24
Paying for something we do not use. Cant cancel
We are paying for TOAST and do not use their system. I spoke to someone again today, 3/18/2024, he was not willing to transfer me to the cancellation department nor a supervisor. It is easy to sign up but cancelling an account is nearly impossible. Every month since last Feb 2023. Good luck with TOAST.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].