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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 631-640 out of 1243

LH

Laura Houlihan

03/03/21

5 out of 5

Great POS System !

Easy to use and work with . Switching and adding items takes just a few minutes and can be done from a phone app or computer.

QB

Queen Bee

03/03/21

5 out of 5

Great options and customer service

Date of experience: March 04, 2021

DG

Darlene Goding

02/28/21

1 out of 5

Sales was to email me within 24 hours…

Sales was to email me within 24 hours and it has now been four days. I had to call Toast wait on hold and I was told they did not email me but they would today. your customer service has dropped tremendously since I first signed up with Toast three years ago. Not happy. Toast makes a lot of money on credit card sales I expect better than this thank you.

SM

Suzanne McQuaid

02/26/21

1 out of 5

No driver ever shown to pick up my…

No driver ever shown to pick up my food, and nobody ever called me to tell me until the restaurant did and they were closed. Definitely deleting this app.

BG

Bo Greene

02/25/21

1 out of 5

Your customer care center and personal…

Your customer care center and personal touch, ( which is the whole reason I went with toast) has gone to the crapper. When ever I call now all i get i my problrm reread to me word for word then put on hold just to be roated to some call center with so much back ground noise from other people on the phone that i feel like Im trying to buy stock from Leo Decapria from the movie Wolf of Wall Street.

BG

Bo Greene

02/25/21

1 out of 5

Your customer care center and personal…

Your customer care center and personal touch, ( which is the whole reason I went with toast) has gone to the crapper. When ever I call now all i get i my problrm reread to me word for word then put on hold just to be roated to some call center with so much back ground noise from other people on the phone that i feel like Im trying to buy stock from Leo Decapria from the movie Wolf of Wall Street.

CO

Customer One

02/24/21

2 out of 5

Doesn't work with ApplePay

ToastTab doesn't work properly with ApplePay. If a customer has entered a 5+4 zip code in their street address in ApplePay it works just fine with most payment systems.ToastTab fails the transaction with "Invalid Address". No other feedback is provided. What a POS!

MG

Michael Gluckman

02/17/21

5 out of 5

Toast is the best

Toast is the best. Never breaks down so easy to use and looks great They always answer the phone And know the answer

MH

Mario Hernandez

02/17/21

5 out of 5

Very system and nice costumer services

Date of experience: February 18, 2021

J

Jeff

02/17/21

5 out of 5

Excellent POS system

Date of experience: February 18, 2021

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].