9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 601-610 out of 1243
SS
Steve Sutton
05/24/21
Always easy to deal with
Date of experience: May 25, 2021
CT
Carlos Tavera
05/24/21
great service
Date of experience: May 25, 2021
V
Virgilio
05/24/21
The kitchen display screens and getting…
The kitchen display screens and getting rid of physical tickets has been a complete game changer for me. I believe we get food out 8 to 10 miutes faster on a Friday night I love it I don’t know how we did it without the screens. The handhelds are another awesome part of the puzzle
DT
Debbie Thomas
05/24/21
I have tried 4 other POS systems
I have tried 4 other POS systems, in fact, I left Toast to try another POS, but I came back to Toast. They have it dialed in!
TO
Timothy OMalley
05/24/21
Seamless transition
Date of experience: May 25, 2021
GG
Greg Gelnar
05/20/21
Overcharged...
I'll never use this app to pay my bill again. I had a bill of approximately 100.00 that I scanned but later when I checked my receipt other items had been added to a total of 150.00. never ever ever will I use this again. Never, just be warned
AR
Anonymous Reviewer
04/19/21
Server
PROS: Keeps us organized and works the kinks out all on its own CONS: The learning curve is problematic for some and the fact that there is not enough practice time before it goes live
BO
Brendan O'Leary
03/31/21
Toast is the future
PROS: Master menu management makes my life easy. To make one change and have it reflect on all stores saves hours. CONS: Does not disallow clock in using Ctuit schedules yet.
M
Micah
03/28/21
Shady sales practices
In my email exchanges and phone calls with the sales agent, I clearly indicated that access to the Toast API was very important to me. I was told that wouldn't be a problem. What they didn't tell me (until after I signed the contract) is that it would cost $3,600 to access their API. I responded to the sales agent afterward to let them know I was disappointed that they didn't share the information with me. I never received a response - I would have accepted an apology at the least. Maybe go ...
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M
Maryl
03/10/21
Easy to use.
I find Toast a very user friendly application. Customer service is also very helpful..
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].