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9.8

Spot Score

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 501-510 out of 1243

T

Theresa

04/04/22

5 out of 5

We love Toast!

We love Toast. Have had no issues since we started using it a year ago. Customer service is top notch and always available to help.

T

Theresa

04/04/22

5 out of 5

We love Toast!

We love Toast. Have had no issues since we started using it a year ago. Customer service is top notch and always available to help.

TT

Town Toyota Center

04/03/22

5 out of 5

BEST POS EVER!

Across the board, we find Toast very user-friendly and easy to manipulate. 10 minutes s all it takes for everyone to feel comfortable and look professional helping customers. I love all the versatility we have with Toast.

BS

Britt S

04/03/22

5 out of 5

BEST POS

I've been in the restaurant business over 35 years. This system is by far the most efficient and use friendly system I have used. ITs easier for the staff and less errors in the kitchen which results in happier customers. The quick pay versatility also allows for customers to pay quickly and be on their way and have the table for the next customer.

BS

Britt S

04/03/22

5 out of 5

BEST POS

I've been in the restaurant business over 35 years. This system is by far the most efficient and use friendly system I have used. ITs easier for the staff and less errors in the kitchen which results in happier customers. The quick pay versatility also allows for customers to pay quickly and be on their way and have the table for the next customer.

TT

Town Toyota Center

04/03/22

5 out of 5

BEST POS EVER!

Across the board, we find Toast very user-friendly and easy to manipulate. 10 minutes s all it takes for everyone to feel comfortable and look professional helping customers. I love all the versatility we have with Toast.

C

customer

04/02/22

5 out of 5

Extremely functional service, could use a couple of tweaks for maximum usability

Extremely functional service, just wish that it accounted for its own order-ahead items in tracking average wait times. If an item is ordered to be ready an hour later, I think waiting to complete it shouldn't affect the average wait time. Also would love it if it was easier to track trends on numbers. e.g. comparing a day's sales to our all time high or low, etc.

C

customer

04/02/22

5 out of 5

Extremely functional service, could use a couple of tweaks for maximum usability

Extremely functional service, just wish that it accounted for its own order-ahead items in tracking average wait times. If an item is ordered to be ready an hour later, I think waiting to complete it shouldn't affect the average wait time. Also would love it if it was easier to track trends on numbers. e.g. comparing a day's sales to our all time high or low, etc.

L

Lindsey

03/31/22

4 out of 5

I love how simple it is to use.

I love how simple it is to use. There are just small minor things that would make all the difference, but hopefully will be added in the future. It's nice that it automatically updates when new things are available.

L

Lindsey

03/31/22

4 out of 5

I love how simple it is to use.

I love how simple it is to use. There are just small minor things that would make all the difference, but hopefully will be added in the future. It's nice that it automatically updates when new things are available.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].