9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 181-190 out of 1243
BP
Blake Powers
10/05/23
Great company
Great company, very intuitive software.
BC
Boon chokbengboun
10/05/23
Supports sucks
Date of experience: October 06, 2023
YK
Yiayia's Kouzina YK Gmail
10/02/23
Absolutely horrid
Absolutely horrid! They have deceptive practices, they bill for things that are not correct, steal money from accounts in the blink of an eye, but then take weeks to give it back, if they give it back at all! Constant outages and billing problems. In fact, they've stolen nearly $300 from me that they won't even give back at this point - they won't answer the phone or email me back. I have emails indicating that they are wrong and they owe me the money back, but I guess this is their way of ...
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YK
Yiayia's Kouzina YK Gmail
10/02/23
Absolutely horrid
Absolutely horrid! They have deceptive practices, they bill for things that are not correct, steal money from accounts in the blink of an eye, but then take weeks to give it back, if they give it back at all! Constant outages and billing problems. In fact, they've stolen nearly $300 from me that they won't even give back at this point - they won't answer the phone or email me back. I have emails indicating that they are wrong and they owe me the money back, but I guess this is their way of ...
Read more
C
customer
10/01/23
Step by step service with enthusiastic…
Step by step service with enthusiastic individuals who either know or are willing to reach out to experts for answers both big and small. They've been able to give me official fixes or quick work-arounds depending on my immediate needs and that always makes getting back to service just that much easier.
F
F
10/01/23
After owning 14 restaurants I have to…
After owning 14 restaurants I have to admit Toast is the best system I ever used and I’m about to install it on my next 3 restaurants I’m opening.
RK
Ross Kongable
09/29/23
Toast is going great so far- 8months open
Toast is going great. It is easy for new staff to learn and easy to edit. My only fear is if my power and Internet go out by the end of the night I’m left waiting until it comes back up to not lose credit card data. Also - we don’t do to-go a lot but we do have food available to a drinks only bar next door. I would really love the ability for the customer to be able to state online what bar they are at so I can add more.
C
customer
09/29/23
The genuine concern from the beginning ❤️
Date of experience: September 30, 2023
DD
Daniel Dell
09/27/23
I am an android lover and this software…
I am an android lover and this software is incredibly easy to use.
K
Ki
09/26/23
Customer service and POS is getting very slow
System is getting slow. Too much step everything is everywhere. The bottom is too narrow and hard to find tickets. Keep punching the back bottom to find something that is in the same category. I rather have the old look.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].