9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 161-170 out of 1243
EM
Edith M
10/29/23
"The best thing that ever happened to my restaurant"
What do you like best about toasttab.com? I love that I can correct errors check sales see what's selling the most and perform payroll duties easily and with confidence
C
customer
10/29/23
Customer service
Took care of situation promptly
Y
Ypoochie
10/29/23
Overall a very solid POS system
Overall a very solid POS system. Great for front end interface and solid reports for managers/owners. Only downside is when the internet goes down some systems do not work properly but that rarely happens.
BA
Beverly Ann Moore
10/25/23
Online order
I ordered online. The restaurant stopped using this company unbeknownst to me. I tried to get a refund to no avail. I spoke to a representative, he hung up on me and I could not get through again. It kept disconnecting. They're unprofessional and rude. Beware!
IT
Iakovos Topakas
10/25/23
Everything is easier and more…
Everything is easier and more efficient. I love all the additional services offered. My staff is finding their job is way easier than in the past before Toast.
RM
Randi Moerman
10/24/23
User friendly, great system
The Toast system is very user friendly. I have been working in the restaurant industry for the past 18 years, and I am to preform jobs much more efficiently since our company switched over. Our Representative Katie was very helpful during the transition as well.
JS
Jim Sieg
10/22/23
Consumer perspective
Consumer perspective: TOAST is AWFUL I received a gift card for $200 - QR code to add to apple wallet doesn't work - "Click Here" to add to apple wallet doesn't work. I called Toast customer support - they offered no support. I was told to go to the restaurant and ask the manager call Toast to ask for assistance processing the transaction. It is a back-end issue on Toast website that is the issue, not the restaurant managers issue. BUSINESS - BE WARNED - DO NOT USE TOAST FOR A LOYALTY PROGRAM.
CS
Corey Stevens
10/22/23
The toast program itself has been…
The toast program itself has been wonderful. The customer support and trying to get my reimbursements has been a nightmare.
LB
Lindsey Barr Muller
10/18/23
Easy to set up and make your business…
Easy to set up and make your business run so smooth. Everyone is very helpful and cheerful
K
Kristina
10/17/23
Great company
Great company to work with
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].