9.8
Spot Score
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 151-160 out of 1243
L
Logan
11/08/23
Love everything about it
Date of experience: November 09, 2023
SH
Solomon Hailie
11/08/23
Unnecessary over charge on your loyal…
Unnecessary over charge on your loyal customers.
SN
Steven Nelson
11/06/23
45 min late
45 min late, cold food, despite a generous 20% tip. One and done for me.
JK
John K
11/02/23
No refund for broken hardware under warranty and hidden fee attempts
Card readers sporadically accepts touch pay. Toast keeps sending generic troubleshooting tips without replacing the system, now for over 4 months, even though I'm under warranty. Toast attempted to charge my customers for online orders off my menu without allowing me to control any of the fees. Toast increased their delivery service fees and said they would take them directly from credit card deposits even though Doordash was telling me to pay them through their site for the same time ...
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EJ
Evelyne Joan
11/01/23
Headache free
I have been working in restaurant industry for almost 30 years this is the best POS system EVER...I used to spend hours on the phone with Tech support ...now it hardly ever happened!!! I recommended Toast to a friend of mine who opened a restaurant in LA
NR
Nathan Richards
10/31/23
The best all in one POS!
Date of experience: November 01, 2023
GF
GOGO FYY
10/31/23
TOAST VICTOM
they will respond in no time to sell their services, once it comes to update a bank account it has been 3 weeks and no resolution, they are the worst, never ever again. very kind reps , but can't help with situation. This company is a rip off. wish you the worst AMAN NARANG
AR
Alfredo R
10/30/23
Service and software are on point.
Date of experience: October 31, 2023
OV
Outpost VFW Post
10/29/23
Have been trying to get XtraChef…
Have been trying to get XtraChef working and am getting no help from calling.
TH
Tim H
10/29/23
Great tool for tracking all costs and…
Great tool for tracking all costs and revenue at a glance
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].