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9.8

Spot Score

Toast - POS Software

Toast Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1241-1243 out of 1243

AR

Anonymous Reviewer

11/16/16

4 out of 5

We have used Toast for a little under a year and have been thoroughly pleased with the change.

PROS: I would say that it is super easy to use on both the customer side and the employee side. Also it is super quick and easy to go back to a past order, so finding a specific receipt from a customer has gotten so much easier. Another great feature is how the daily sales are shown at the end of the day.

IP

IL Primo Pizza and Wings

11/12/16

5 out of 5

Overall a great POS, I’m very happy that I made the switch

PROS: Toast is overall a great product with many features and they are constantly updating their program to make it better every week. The offline mode is great when internet connection is lost and its user friendly interface is great. Master Menu Management saves me a ton of time and their Inventory Manager is fantastic and is even integrated with my GFS accounts which makes me life a lot easier.

IP

IL Primo Pizza and Wings

11/12/16

5 out of 5

Overall a great POS, I'm very happy that I made the switch

PROS & CONS What are the best aspects of this product? Toast is overall a great product with many features and they are constantly updating their program to make it better every week. The offline mode is great when internet connection is lost and its user friendly interface is great. Master Menu Management saves me a ton of time and their Inventory Manager is fantastic and is even integrated with my GFS accounts which makes me life a lot easier.