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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1121-1130 out of 1243

KO

Kenneth O

12/12/18

5 out of 5

Toast runs our entire business

Toast runs our entire business. love it, enough said! Great customer service, support and easy as pie interface...

J

John

12/12/18

5 out of 5

Excellent system

Excellent system! We have this system in all our stores and it is very stable and easy to work with. No complaint about it or the service which is always helpful and friendly.

A

Aaron

12/12/18

5 out of 5

Good

Good, intuitive POS system.

L

Lynne

12/12/18

5 out of 5

We switched to Toast in May 2018

We switched to Toast in May 2018. Best decision as our previous POS was a nightmare. Toast knows the restaurant business. Toast has great customer support, is intuitive to use and has great reporting features. Highly recommend Toast!

C

Cameron

12/12/18

5 out of 5

Flexible & intuitive

Easily programmable, very flexible, and intuitive

C|

Charlene | The Springs Tavern

12/12/18

5 out of 5

Great product and excellent customer…

Great product and excellent customer service!

K

Kieran

12/11/18

5 out of 5

Always knowledgeable and helpful

Date of experience: December 12, 2018

A

Andrew

12/11/18

5 out of 5

Fantastic

Fantastic, have no complaints at all!

LC

Lori Couture

12/11/18

5 out of 5

We use Toast at both of our bars

We use Toast at both of our bars! Our staff loves the easiness of Toast. As an owner I find it very easy to look at any numbers throughout the day. I love the mobile app! Great service as well, anytime we need anything I just text my Rep Danny and he is always available. Highly recommend any restaurant or bar to use this POS system!

JU

Jonathan Urquhart

12/11/18

4 out of 5

Responsive and knowledgeable customer…

Responsive and knowledgeable customer service reps. Should explore broadening the credit card processing service and increase focus on helping customers address the needs of their respective customers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].