9.8
Spot Score
Streamline operations, boost revenue with Toast.
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Toast offers custom pricing plan
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more
Innovative suite of products that are at the forefront of the industry.
Great customer service provided by representatives.
Offers a comprehensive POS system with advanced features and functionalities.
Intuitive and feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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R
Robert
12/11/18
Best cloud based system
Best cloud based system! User friendly, simple transition from old POS, great support, and they constantly evolve by listening to their customers! I'm currently using in 4 restaurants that range from quick serve to fine dining.
LC
Lori Couture
12/11/18
We use Toast at both of our bars
We use Toast at both of our bars! Our staff loves the easiness of Toast. As an owner I find it very easy to look at any numbers throughout the day. I love the mobile app! Great service as well, anytime we need anything I just text my Rep Danny and he is always available. Highly recommend any restaurant or bar to use this POS system!
M
Mirian
12/11/18
Very easy to understand
Very easy to understand, customer service is great.
A
Andrew
12/11/18
Fantastic
Fantastic, have no complaints at all!
K
Kieran
12/11/18
Always knowledgeable and helpful
Date of experience: December 12, 2018
R
Robert
12/11/18
Best cloud based system
Best cloud based system! User friendly, simple transition from old POS, great support, and they constantly evolve by listening to their customers! I'm currently using in 4 restaurants that range from quick serve to fine dining.
JU
Jonathan Urquhart
12/11/18
Responsive and knowledgeable customer…
Responsive and knowledgeable customer service reps. Should explore broadening the credit card processing service and increase focus on helping customers address the needs of their respective customers.
D
Dimitri
12/11/18
great system
great system. Corporate needs to work better on implimentation
H
hunter
12/11/18
You guys used to be helpful now you…
You guys used to be helpful now you seem too big
G
GRAHAM
12/11/18
Terrible system
A lot of problem and inexperience people that don't know how to give proper support. The executives seem to promise the world and don't and certainly don't keep their promises. I have the entire time felt Like I have been lied to and misinformed at every turn. Am I don't mean misinformed like people made a mistake I mean I've been told things and promise things that I have never ever had a chance of receiving from the company from the moment we signed our contract I have been very very ...
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