9.8
SpotScore
Toast Reviews in July 2026: User Ratings, Pros & Cons
Streamline operations, boost revenue with Toast.
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Starts from $90 / month when monthly, also offers free forever plan
Toast Reviews & Ratings
Spotsaas Editor’s POV
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more
Toast pros and cons
Suite of products at the forefront of the industry.
Great customer service provided by representatives.
Offers a full-featured POS system with advanced features and functionalities.
Feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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Showing 1101-1110 out of 1243
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Nantucket Grill
12/13/18
Nantucket Grill
it’s got a lots of great fractures that makes it user friendly, but there is no a good tip sharing system for our restaurant type at least. Also we suffer a lot with the handlhelds both the Samsung and the toast go not connecting properly to the credit card reader. Overall we are happy but wish for some standard features that we had with our old traditional POS.
DF
Deborah Fradelizio
12/13/18
My system goes off line a lot
My system goes offline a lot, usually at the busiest times in my restaurant.
TO
Theo Otte
12/12/18
Great POS platform but avoid bogus referral incentive
Performance of software and hardware has been excellent, and support, both on-line and with representatives, has been great. The 3 star rating is for the total lack of response I have had to several requests regarding Toast’s $1000 incentive for referring new Toast clients. Seems bogus to me at this point, and makes me unlikely to take the time to recommend Toast to anyone in the future.
R
Remi
12/12/18
Toasting Toast
Great system with lots of add on features. Always updating ad cloud based access.
C|
Charlene | The Springs Tavern
12/12/18
Great product and excellent customer…
Great product and excellent customer service!
A
Aaron
12/12/18
Good
Good, intuitive POS system.
L
Lynne
12/12/18
We switched to Toast in May 2018
We switched to Toast in May 2018. Best decision as our previous POS was a nightmare. Toast knows the restaurant business. Toast has great customer support, is intuitive to use and has great reporting features. Highly recommend Toast!
C
Cameron
12/12/18
Flexible & intuitive
Easily programmable, very flexible, and intuitive
C
Cheryl
12/12/18
Their system works great but they need…
Their system works great but they need sturdier equipment and their customer support has gotten slower.
J
John
12/12/18
Excellent system
Excellent system! We have this system in all our stores and it is very stable and easy to work with. No complaint about it or the service which is always helpful and friendly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].