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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 991-1000 out of 1243

HL

Hurricane Lounge Inc

08/24/19

5 out of 5

Creating our program was challenging…

Creating our program was challenging but our programmer was the best. He demonstrated know how and instilled confidence upon our team.

MR

Michelle R

08/21/19

5 out of 5

"Toast Has Passed the Test"

What do you like best? All our information is stored conveniently in one place. Sales reports, labor reports, discount tracker, AND an easy to use Point of Sale.

UI

User in Food & Beverages

08/18/19

4.5 out of 5

"Toast Experience"

What do you like best? Simple interface, appealing design, could be accessed outside of work. made dining up customers very easy.

CR

Christina Rullan

08/16/19

5 out of 5

This system has revolutionized our business!

This system has revolutionized how our business runs. It gives me more information than our previous systems and allows me to filter reports for specific items I am looking to monitor. It also helps us keep our employees honest as it shows trends in systems that can lead to theft.

TW

Tony W

08/16/19

2.5 out of 5

"Toast system is pretty good but lacks a few things"

What do you like best? I think Toast is a pretty good system. It makes the work a lot smoother when having to communicate with the kitchen and bar without having to go scream orders to them.

G

George

08/10/19

5 out of 5

Still setting up but great system so far

Date of experience: August 11, 2019

O

Oscar

08/10/19

5 out of 5

We were in the market for a new POS…

We were in the market for a new POS system, we currently have Micros POS, we looked Aloha as a potential choice, unfortunately there POS system is very expensive and the hardware and software were similar to Micros. We also looked into Cake, Harbor touch, but none of them offered what Cake has to offer. We have a 7500 square feet restaurant, the outdoor patio is around 2500 sq feet, we needed better technology than what we currently have. Cake offers hand Helda which helped improve our ...

Read more

O

Oscar

08/10/19

5 out of 5

We were in the market for a new POS…

We were in the market for a new POS system, we currently have Micros POS, we looked Aloha as a potential choice, unfortunately there POS system is very expensive and the hardware and software were similar to Micros. We also looked into Cake, Harbor touch, but none of them offered what Cake has to offer. We have a 7500 square feet restaurant, the outdoor patio is around 2500 sq feet, we needed better technology than what we currently have. Cake offers hand Helda which helped improve our ...

Read more

G

George

08/10/19

5 out of 5

Still setting up but great system so far

Date of experience: August 11, 2019

MO

Meghan O

08/07/19

5 out of 5

"The Perfect Marriage"

What do you like best? TOAST is like a happy marriage between Aloha and Micros. It has great programming capabilities, the POS interface is simple and straightforward, and the ability to add/change/delete items, prices, employees right from my phone is extremely convenient.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].