9.1
Spot Score
Tillpoint Review: Is It The Right POS Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Tillpoint offers custom pricing plan
HP
American Express
Apple
Paypal
EpsonTrusted by many companies including HP
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
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Security & Compliance
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SpotSaaS Analysis for Tillpoint
Tillpoint at 4.9/5 from 168 reviews and SpotScore 9.1 serves store managers and operations teams in small to medium-sized retail and restaurant businesses. The platform offers extensive features and customization options that let users configure workflows to their specific needs. A key limitation is Android support—the app runs on iOS, Windows, and Mac only, which may affect teams relying on Android devices.
Tillpoint is a point-of-sale system for retail and restaurant operations. It replaces manual checkout and inventory tracking with a unified platform that integrates sales, customer data, and reporting.
Quick picks:
What is Tillpoint?
Tillpoint is a comprehensive management software designed for retail businesses and restaurants. It offers a variety of specialized features to streamline and oversee all aspects of your operations from one central platform. With its Software Only option, you can save on upfront costs by using existing hardware. The user-friendly interface and modular elements make it easy to organize workflow and increase efficiency. You have complete control over your business, no matter where you are, with modules such as point of sale, inventory management, customer loyalty, accounting, and more. Accept payments seamlessly with integrated card readers or external terminals. Perfect for both tech-savvy and non-tech users.
Pricing
Tillpoint offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Installed - Windows
Installed - Mac
Tillpoint Software Demo
Tillpoint was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Tillpoint
- Use cases
- Retail businesses, Restaurants, Inventory management
- Team types
- Store managers, Operations teams
- Company size
- Small Business, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Tillpoint
Great customer service and support with helpful staff
User-friendly interface that makes operations smoother
Many features and customizations improving productivity
Is Tillpoint right for you?
Best for retail and restaurant operations needing flexible, all-in-one management software.
Choose Tillpoint if
- You want to reduce upfront costs by using existing hardware with a Software Only option.
- Your team values a user-friendly interface that simplifies inventory and operations management.
- You need a customizable platform tailored for small to medium retail or restaurant businesses.
Consider alternatives if
- Your business relies heavily on Android devices due to limited Android support.
- You require highly responsive 24/7 customer support for mission-critical operations.
What buyers should know before shortlisting Tillpoint
Tillpoint has received mixed reviews over the past 12 months. Users praise its inventory management, interface design, and ability to handle multiple business operations in one platform.
However, common complaints include slow customer support response times and limited Android app functionality—some users report the mobile app works only on iOS devices or with reduced features on Android. Before shortlisting, verify three things in a demo: (1) whether the Android limitation affects your team's workflow, since the mobile app may not support all features on that platform; (2) customer support availability and response time for your region, as this has been a friction point; (3) integration capabilities with your existing systems, particularly if you use Android-based devices for field operations or inventory tracking.
Pricing is straightforward, but confirm whether add-ons for advanced reporting or additional user seats fit your budget. If your business relies heavily on mobile operations or requires 24/7 support, test the Android experience thoroughly before committing.
Tillpoint works best for teams that primarily use iOS devices or operate from a desktop-first workflow.
Tillpoint pros and cons
- Tillpoint pros
Great customer service and support with helpful staff
User-friendly interface that makes operations smoother
Many features and customizations improving productivity
- Tillpoint cons
Limited availability on Android devices
Occasional challenges in reaching customer support
Ready to try it?
Get started with Tillpoint
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Tillpoint side-by-side with top POS Software alternatives.
What is the pricing of Tillpoint?
Tillpoint uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Tillpoint reviews and ratings
Buyer sentiment
Overall positive sentiment highlighting ease of use and feature richness, tempered by concerns about Android support and customer service responsiveness.
What buyers like
- Ease of use
- Customer support
- Feature customization
Common complaints
- Limited Android compatibility
- Customer support responsiveness
What users are saying
J
James
10/02/22
Is Till Point a real business?????
I recently purchased a printer through the site, I was charged for the purchase but received no confirmation, nothing about delivery. I have tried ...
Read more
MT
Marinos Theodosiou
09/13/22
STAY AWAY!
STAY AWAY! Service is obsolete, the telephone number does not work and noone is responding to any emails. After the Activation of the Trial period, ...
Read more
G
Gregory
07/03/22
I try to contact Till Point helpline…
I try to contact Till Point helpline service nearly every day for last couple of weeks… and I must to say that it is impossible to contact customer ...
Read more
MG
Matthew German
06/09/22
Avoid
Avoid After the free trial I paid to activate the account. Money taken , account not activated to work on my terminal. No response on their phone ...
Read more
SM
Safraz Mohammed
04/28/22
Horrible Service
I subscribed to the software 4 days ago and they charged to my credit card and still not able to use the software. Contacted company many times and no ...
Read more
L
Lucy
07/01/20
super nice and helpful staff
Date of experience: July 02, 2020
- See if Tillpoint fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Tillpoint?
Barcode scanning is a widely used technology in the world of software applications. It is a process that involves the use of a device, such…
Commission management is a crucial feature in software used by businesses that employ commission-based sales teams. It allows for the effici…
Customer Account Profiles is a feature commonly found in software applications that is designed to help businesses manage their customer rel…
Discount Management is a powerful feature that allows users to easily create and manage discounts within their software. This feature allows…
Gift Card Management is a software feature that allows businesses to easily manage and track their gift card programs. It is a comprehensive…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Retailers and other businesses sponsor loyalty programs that offer rewards, discounts, and other unique incentives to recruit and keep custo…
Ordering Automation refers to the use of software technology to streamline and improve the order-taking process in various businesses. This…
Pricing management is a crucial aspect of any business, regardless of its size or industry. It involves the strategic management and control…
A Restaurant POS, or Point of Sale, is a software that provides various features to help manage and streamline operations in a restaurant. T…
Retail management refers to the process of managing all aspects of a retail business, from inventory and sales to staffing and customer expe…
Returns Tracking is a powerful feature that allows users to efficiently track and manage returns from their customers. This feature is essen…
Sales Tracking is an essential feature that is used by businesses to monitor their sales activities and performance. It is a process that in…
A touch screen billing system refers to the use of a digital interface that allows users to input and process payment information through di…
The process of buying and selling actual goods and services through the internet is known as ecommerce. It entails the exchange of data or c…
Tillpoint security and data handling
Key compliance certifications and security features for IT and security teams evaluating Tillpoint.
Certifications
Developer & data
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Tillpoint Customers
HP
American Express
Apple
Paypal
Epson
Visa
Star
Brother
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Master Card
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Tillpoint Support Options
Frequently Asked Questions About Tillpoint
Common questions buyers ask before choosing Tillpoint.
Tillpoint is a POS Software. Tillpoint offers Touch Screen (Billing), Returns Tracking, Retail Management, Restaurant POS, Pricing Management and many more functionalities.
Tillpoint is a strong fit if: You want to reduce upfront costs by using existing hardware with a Software Only option.; Your team values a user-friendly interface that simplifies inventory and operations management.. Consider alternatives if: Your business relies heavily on Android devices due to limited Android support.; You require highly responsive 24/7 customer support for mission-critical operations..
Buyers commonly note the following limitations of Tillpoint: Limited availability on Android devices; Occasional challenges in reaching customer support; Some delays in resolving technical issues.
Some top alternatives to Tillpoint includes SumUp, Square Point of Sale, ShopKeep, Lightspeed Retail and Billberry POS.
Tillpoint offers Free Trial, Subscription, Quotation Based pricing models
The starting price is not disclosed by Tillpoint. You can visit Tillpoint pricing page to get the latest pricing.
Ready to try it?
Get started with Tillpoint
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].