8.3
SpotScore
ThriveDesk Reviews in August 2026: User Ratings, Pros & Cons
Unify, manage, and exceed customer expectations.
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Starts from $19 / month when yearly
ThriveDesk Reviews & Ratings
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Spotsaas Editor’s POV
ThriveDesk provides a unified platform for SMBs to manage customer service across multiple channels. Its focus on brand representation and user experience makes it a strong choice for smaller teams.Read more
ThriveDesk pros and cons
Unified platform
Excellent customer service
Multi-channel support
Brand showcasing
Limited advanced features
May lack integrations
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Showing 11-20 out of 21
JC
Jose C
09/26/23
"Es una ayuda para lograr clientes, proporcionando la sensación de que cuidas al cliente."
What do you like best about ThriveDesk? La Innovaciónde producto que logran que sea diferente. What do you dislike about ThriveDesk?
IC
Ivan C
02/02/23
"Revolutionizing Customer Support with Thrivedesk!"
What do you like best about ThriveDesk? For me, Thrivedesk is a total replacement for HelpScout. The support is very fast! ThriveDesk is a popular customer service software that offers a range of features to help businesses manage and streamline their support operations, including ticket management, live chat, and a knowledge base. I appreciate ThriveDesk for its ease of use, robust features, and integration with other tools.
IC
Ivan C
02/02/23
"Revolutionizing Customer Support with Thrivedesk!"
What do you like best about ThriveDesk? For me, Thrivedesk is a total replacement for HelpScout. The support is very fast! ThriveDesk is a popular customer service software that offers a range of features to help businesses manage and streamline their support operations, including ticket management, live chat, and a knowledge base. I appreciate ThriveDesk for its ease of use, robust features, and integration with other tools.
HS
HM S
10/25/21
"Dealing customers like a pro in ThriveDesk is awesome."
What do you like best about ThriveDesk? The best things about ThriveDesk to me are its shared inbox, community, self-service portal, customizable live chat, team member assigning feature, autoresponder, canned email, and nice reporting feature.
HS
HM S
10/25/21
"Dealing customers like a pro in ThriveDesk is awesome."
What do you like best about ThriveDesk? The best things about ThriveDesk to me are its shared inbox, community, self-service portal, customizable live chat, team member assigning feature, autoresponder, canned email, and nice reporting feature.
PN
Phuong N
10/20/21
"The best helpdesk software for startups"
What do you like best about ThriveDesk? What I like best about ThriveDesk: (1) Well-established company (not a startup); (2) The support team is quick and very helpful; (3) All-in-one solution for customer service; (4) Easy to use and straightforward.
PN
Phuong N
10/20/21
"The best helpdesk software for startups"
What do you like best about ThriveDesk? What I like best about ThriveDesk: (1) Well-established company (not a startup); (2) The support team is quick and very helpful; (3) All-in-one solution for customer service; (4) Easy to use and straightforward.
FS
Franky S
09/28/21
"Incredible Helpdesk at the PERFECT time!"
What do you like best about ThriveDesk? How clean and easy the design is for you What do you dislike about ThriveDesk?
FS
Franky S
09/28/21
"Incredible Helpdesk at the PERFECT time!"
What do you like best about ThriveDesk? How clean and easy the design is for you What do you dislike about ThriveDesk?
MS
Masuk Sarker B
09/23/21
"All in One support solution with Powerful integration"
What do you like best about ThriveDesk? I have been using ThriveDesk for a month or two now and I have been pretty satisfied with it. It is a support platform for small businesses and freelancers. I have been able to respond to customers faster and more effectively. The support from the customer support team is very useful as well. I have been able to have a smooth transition from my old support tool to thriveDesk. The chat widget is super responsive and feature-rich. Knowledgebase and ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].