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Thirdshelf - Loyalty Management Software

Thirdshelf Reviews in June 2026: User Ratings, Pros & Cons

Boost customer loyalty, increase profits.

3.8

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Thirdshelf Reviews & Ratings

3.8

Very Good

Based on 3 ratings & 3 reviews

Rating Distribution

Excellent

(1)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Thirdshelf provides a robust loyalty management solution that integrates well with hospitality operations. Its customizable features and engagement tools make it suitable for both single and multi-location businesses.Read more

Thirdshelf pros and cons

  • Seamless integration

  • Customizable loyalty features

  • Engagement tools

  • Supports multi-location businesses

  • Complex setup for large chains

  • May require ongoing support

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Showing 1-3 out of 3

JS

Justin S

05/21/19

5 out of 5

"Great loyalty program!"

What do you like best about Thirdshelf? Its been great having the option to create our own customized loyalty program and have it integrated with our Lightspeed Point of Sale. We can stay connected to customers better than ever before and even automate offers to dormant customers! What do you dislike about Thirdshelf? Can't really think of anything in particular that I've had an issue with Thirdshelf. If a customer returns or exchanges an item that they purchased with a loyalty discount, it ...

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AU

Anonymous User

03/20/18

2.5 out of 5

"A basic loyalty program"

What do you like best about Thirdshelf? I like the integration with our POS system, I like the ease of signing people up as a result of that, and I like that you can segment groups of email customers. What do you dislike about Thirdshelf? Being able to go to that "next step" is lacking. While it is easy to set up a campaign, evaluating the effectiveness of that campaign is non-existent at this time. You cannot compare basic metrics to other campaigns or just average sales in general. I ...

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AU

Anonymous User

11/27/17

4 out of 5

"Simple and effective Loyalty Program"

What do you like best about Thirdshelf? I like how simple it is to use. It integrates with our Lightspeed POS system so we can track customers right inside the POS. What do you dislike about Thirdshelf? On the integration side it would nice if it was able to auto-populate in the POS when a customer is selected. Right now we just have to click on a loyalty button after a customer is selected. This isn't a huge deal but sometimes the clerk forgets to click and we miss the initial tracking of ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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