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TherapyNotes

TherapyNotes Reviews in June 2026: User Ratings, Pros & Cons

Streamlining behavioral health practices, one click at a time.

4.94

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Starts from $40.00 / month when Billed Yearly, also offers free forever plan

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TherapyNotes Reviews & Ratings

4.94

Excellent

Based on 340 ratings & 340 reviews

Rating Distribution

Excellent

(320)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

TherapyNotes emerges as a standout EHR system, praised for its clean organization and efficient note-population features by users over the past year. Customers appreciate the prompt and effective issue resolutions, highlighting the excellent support team that goes the extra mile with patience and knowledge. The stellar customer service receives consistent praise, ...Read more

TherapyNotes pros and cons

  • Provides exceptional customer service with knowledgeable, patient, and helpful support representatives.

  • Offers user-friendly and intuitive Electronic Health Record (EHR) system, enhancing efficiency in private practices.

  • Customization options and features might be overwhelming for new users without adequate guidance.

  • Marketplace may lack a variety of apps and connectors, limiting advanced functionalities for users.

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Showing 331-340 out of 340

S

Susanna

09/22/19

5 out of 5

Keeps me organized, more than anything.

PROS & CONS What are the best aspects of this product? If there’s one thing that TherapyNotes can boast of, it’s their ability to help you consolidate all of your data in a clean and easy-to-navigate way. It’s great for keeping track of appointments too. What aspects are problematic or could work better? There are some features that I think TherapyNotes can do away with--their to-do feature, to be exact. What specific problems in your company were solved by this product? TherapyNotes has ...

Read more

S

Susanna

09/22/19

5 out of 5

Keeps me organized, more than anything.

PROS & CONS What are the best aspects of this product? If there’s one thing that TherapyNotes can boast of, it’s their ability to help you consolidate all of your data in a clean and easy-to-navigate way. It’s great for keeping track of appointments too. What aspects are problematic or could work better? There are some features that I think TherapyNotes can do away with--their to-do feature, to be exact. What specific problems in your company were solved by this product? TherapyNotes has ...

Read more

K(

Katie (White) Englert

04/11/18

5 out of 5

Jordan Z. at Therapy Notes is top notch! Always helpful and prompt with my questions!

PROS & CONS What are the best aspects of this product? It is easy to use. I have used this product for 5 years and the overall reliability is great! What aspects are problematic or could work better? If I could change anything it would be that clients could complete their Demographic Information and Sign Documents when invited to the portal. What features/services would you like to see in future versions of this product? If I could change anything it would be that clients could complete ...

Read more

K(

Katie (White) Englert

04/11/18

5 out of 5

Jordan Z. at Therapy Notes is top notch! Always helpful and prompt with my questions!

PROS & CONS What are the best aspects of this product? It is easy to use. I have used this product for 5 years and the overall reliability is great! What aspects are problematic or could work better? If I could change anything it would be that clients could complete their Demographic Information and Sign Documents when invited to the portal. What features/services would you like to see in future versions of this product? If I could change anything it would be that clients could complete ...

Read more

AR

Anonymous Reviewer

02/23/18

5 out of 5

Excellent

PROS & CONS What are the best aspects of this product? Ease of use and customer service. I have had excellent service whenever I have needed help. What aspects are problematic or could work better? No treatment plan drop down menus, all aspects must manually entered each time What features/services would you like to see in future versions of this product? Drop down options for treatment planning What specific problems in your company were solved by this product? This has eliminated the need ...

Read more

AM

Alisa Murray

02/23/18

5 out of 5

One of the best business decisions I've made

PROS & CONS What are the best aspects of this product? I was using a more expensive EHR that did not have online scheduling and paying for a separate online scheduling solution as well. TherapyNotes has saved me hundreds of dollars. The interface is much easier to navigate than our old system, and unlike our previous solution we aren't locked into a multi-year contract. Reports really help me look at revenue and spot problems quickly, and I can print a statement for a client right in ...

Read more

AR

Anonymous Reviewer

02/23/18

5 out of 5

Excellent

PROS & CONS What are the best aspects of this product? Ease of use and customer service. I have had excellent service whenever I have needed help. What aspects are problematic or could work better? No treatment plan drop down menus, all aspects must manually entered each time What features/services would you like to see in future versions of this product? Drop down options for treatment planning What specific problems in your company were solved by this product? This has eliminated the need ...

Read more

AM

Alisa Murray

02/23/18

5 out of 5

One of the best business decisions I've made

PROS & CONS What are the best aspects of this product? I was using a more expensive EHR that did not have online scheduling and paying for a separate online scheduling solution as well. TherapyNotes has saved me hundreds of dollars. The interface is much easier to navigate than our old system, and unlike our previous solution we aren't locked into a multi-year contract. Reports really help me look at revenue and spot problems quickly, and I can print a statement for a client right in ...

Read more

AL

Ashley Locke

02/22/18

5 out of 5

Excellent program!

PROS & CONS What are the best aspects of this product? Extremely user friendly! Easy to navigate and the customer/IT support is outstanding! I’ll be using them for the duration of my practice! What aspects are problematic or could work better? I honestly haven’t ran into a problem that wasn’t immediately sorted by the developers! What features/services would you like to see in future versions of this product? I’m sure as they continue to develop the site I’ll be delighted with the changes, ...

Read more

AL

Ashley Locke

02/22/18

5 out of 5

Excellent program!

PROS & CONS What are the best aspects of this product? Extremely user friendly! Easy to navigate and the customer/IT support is outstanding! I’ll be using them for the duration of my practice! What aspects are problematic or could work better? I honestly haven’t ran into a problem that wasn’t immediately sorted by the developers! What features/services would you like to see in future versions of this product? I’m sure as they continue to develop the site I’ll be delighted with the changes, ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].