The Receptionist Reviews in August 2026: User Ratings, Pros & Cons

"Works great - very satisfied."

What do you like best about The Receptionist? Super easy to roll out and configure. Support is excellent and receptive to system modifications. Administration is easy. I love the real time chat feature with the visitor. Highly recommend to anyone looking for a virtual receptionist.

"Receptionist for Music School"

What do you like best about The Receptionist? Customization buttons and flow. Very cool branding opportunities. Amazing text to phone feature to alert teachers students have arrived.

"Excellent product for office compliance and visitor traceability"

What do you like best about The Receptionist? The tool eliminates the need for an employee receptionist, yet still achieves our compliance requirements for visitor check in, check out, and traceability. Not to mention auto notifications via SMS and email when a visitor checks in.

"Most reliable employee we've ever had! "

What do you like best about The Receptionist? I love the feature of being able to communicate with the person who is signing in, especially with the standard response replies. Our agency is a probation department with an in-house drug testing lab. We have a significant number of individuals coming and going throughout the day. Our Receptionist in a Box allows individuals to notify their probation officer or the Lab Tech know they are here. This allows our officers to reply back to the ...

"Valuable addition to the front desk"

What do you like best about The Receptionist? The Receptionist helps us keep track of people coming in and out of our office each day and serves as a valuable resource when the front desk can't be occupied.

"Works great - very satisfied."

What do you like best about The Receptionist? Super easy to roll out and configure. Support is excellent and receptive to system modifications. Administration is easy. I love the real time chat feature with the visitor. Highly recommend to anyone looking for a virtual receptionist.

"Excellent product for office compliance and visitor traceability"

What do you like best about The Receptionist? The tool eliminates the need for an employee receptionist, yet still achieves our compliance requirements for visitor check in, check out, and traceability. Not to mention auto notifications via SMS and email when a visitor checks in.

"Perfect hands-off solution for visitor management"

What do you like best about The Receptionist? The ability to "set it and forget it", while being sure that all visitor information is being accurately captured and all individuals are being notified of visitors. The Receptionist has solved many problems for us, but the biggest has been the ability to deploy multiple stations within the building. We have multiple entrances for visitors, and sometimes individuals will leave at different locations. The Receptionist's native cloud integration ...

"Most reliable employee we've ever had! "

What do you like best about The Receptionist? I love the feature of being able to communicate with the person who is signing in, especially with the standard response replies. Our agency is a probation department with an in-house drug testing lab. We have a significant number of individuals coming and going throughout the day. Our Receptionist in a Box allows individuals to notify their probation officer or the Lab Tech know they are here. This allows our officers to reply back to the ...

"Receptionist Review"

What do you like best about The Receptionist? It provides a great welcome to our customers and whoever comes in for appointments. It also organizes the database of who all came in each day. Their app is very easy to install and maintain. It's also very easy to customize.