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The Receptionist - Visitor Management Software

The Receptionist Reviews in August 2026: User Ratings, Pros & Cons

Streamline your check-in process with The Receptionist.

4.8

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The Receptionist offers custom pricing plan

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The Receptionist Reviews & Ratings

4.8

Excellent

Based on 517 ratings & 357 reviews

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Rating Distribution

Excellent

(312)

Very Good

(43)

Good

(1)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

The Receptionist is a versatile visitor management solution that caters to businesses of all sizes. Its user-friendly interface and customizable features make it an attractive option for organizations looking to streamline their visitor management processes.Read more

The Receptionist pros and cons

  • User-friendly iPad app

  • Customizable communication

  • Visitor tracking features

  • Badge printing capability

  • Limited platform support

  • May lack advanced analytics

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Showing 211-220 out of 357

AU

Anonymous User

08/21/20

5 out of 5

"All I could want in a self-check in kiosk."

What do you like best about The Receptionist? I like the security of having first time clients check in without someone having to greet them as soon as they come in. The check in flow is seamless and I like that they are able to take photos of themselves and sign any forms that may be required; especially in today's atmosphere.

KS

Kiara S

08/11/20

5 out of 5

"The Receptionist never failed to impress all 18 senior communities leadership"

What do you like best about The Receptionist? Customer Service! Price! Easy to use for all users! What do you dislike about The Receptionist?

DM

Duke M

08/07/20

4 out of 5

"Excellent Product"

What do you like best about The Receptionist? This product is one of the easiest platforms I have ever come across when it came to set up and customization. When I have had to reach out for questions the service and professionalism have been stellar.

AU

Anonymous User

08/05/20

5 out of 5

"Just what we were looking for!"

What do you like best about The Receptionist? The ease of implementing the software. The Receptionist team was so helpful and able to answer all our questions in a very professional and courteous manner. The software is easy to use and provides all the functions that we were looking for. During this difficult times, it's very important to track all visitors and obtain as much data as possible. The software has exceeded our expectations!

RS

Robret S

08/04/20

4 out of 5

"Great digital receptionist software"

What do you like best about The Receptionist? The app is easy to use and provides flexibility in setting up components for your organization. I like that as an organization, managers can verify staff and provide guidance on how many staff are in the office at a time. I like that if there are issues, like someone has been exposed to COVID; we can identify who was in the office.

AU

Anonymous User

07/31/20

5 out of 5

"Office Manager/Executive Administrator"

What do you like best about The Receptionist? I like that I can set everyone up in the system so when someone comes in for an appointment they can sign in and alert the person that they are checking in to see. It gives off a polished feel as well and a lot of people that come in and use it say how cool it is.

AU

Anonymous User

07/28/20

5 out of 5

"Great App, Great Customer Service"

What do you like best about The Receptionist? The app is easy for our company to set up and monitor and easy for visitors to navigate. It stores all their info in an organized visitor log. Customer service is quick and friendly.

AU

Anonymous User

07/23/20

3.5 out of 5

"Great Product, needs a little work"

What do you like best about The Receptionist? Generally easy to use, great support team. Set up while tedious is pretty straight forward What do you dislike about The Receptionist?

AU

Anonymous User

07/22/20

5 out of 5

"Love The Receptionist!"

What do you like best about The Receptionist? The customer service at the Receptionist is what sets them apart. Whether thru their chat feature, email or phone there always seems to be someone extremely competent than can assist me.

AU

Anonymous User

07/15/20

4 out of 5

"Review"

What do you like best about The Receptionist? I can customize the context of signing in and keep track of who is coming and going. What do you dislike about The Receptionist?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].