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Textline - SMS Marketing Software

Textline Reviews in September 2026: User Ratings, Pros & Cons

Boost customer engagement with seamless texting.

4.65

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Textline Reviews & Ratings

4.65

Excellent

Based on 72 ratings & 102 reviews

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Rating Distribution

Excellent

(73)

Very Good

(25)

Good

(4)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Textline has garnered praise for its significant impact on office communications, bridging the gap between field experts and on-site staff seamlessly. Users appreciate its versatility beyond mere texting, coupled with competitive pricing. The platform's user-friendly interface, convenient shortcuts, and seamless integration process stand out as key strengths. ...Read more

Textline pros and cons

  • Improved office communication between field experts and staff.

  • User-friendly interface with shortcuts.

  • Smooth integration process with responsive tech support.

  • Great customer service with easy communication.

  • Limited discounts for larger volume subscriptions.

  • Difficulty in contacting support for help on occasions.

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Showing 71-80 out of 102

DS

Daryl S

08/26/21

4 out of 5

Interface is fairly intuitive

Interface is fairly intuitive, but it's missing some basic functions which require an account upgrade. Also, it would be very useful if Contacts could be re-imported with a unique tag without wiping out that Contact's existing tags.

ML

Main Line

08/25/21

5 out of 5

This has streamlined all of our…

This has streamlined all of our communications with our customers, they are happier and more informed and we have saved man-hours increasing our bottom line.

ML

Main Line

08/25/21

5 out of 5

This has streamlined all of our…

This has streamlined all of our communications with our customers, they are happier and more informed and we have saved man-hours increasing our bottom line.

T

Tracy

08/24/21

4 out of 5

Textline has increased our availability…

Textline has increased our availability to our clients as each team member now has access instead of passing around the work cel. We have been very happy with the product and it is user friendly! The customer service we got in setting everything up and switching over our phone number was super helpful!

T

Tracy

08/24/21

4 out of 5

Textline has increased our availability…

Textline has increased our availability to our clients as each team member now has access instead of passing around the work cel. We have been very happy with the product and it is user friendly! The customer service we got in setting everything up and switching over our phone number was super helpful!

KL

Kate L

08/21/21

3.5 out of 5

"Better than Expected. Not an easy lift."

What do you like best about Textline? It works despite it's clunky options for reporting. What do you dislike about Textline?

KL

Kate L

08/21/21

3.5 out of 5

"Better than Expected. Not an easy lift."

What do you like best about Textline? It works despite it's clunky options for reporting. What do you dislike about Textline?

PS

Pam Simpson

08/19/21

5 out of 5

Textline has been great for my…

Textline has been great for my business. It is easy to use and easy for clients to receive messages.

PS

Pam Simpson

08/19/21

5 out of 5

Textline has been great for my…

Textline has been great for my business. It is easy to use and easy for clients to receive messages.

DA

Damilola Adetunji

08/19/21

4 out of 5

review

Mostly functional

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].