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Textline - SMS Marketing Software

Textline Reviews in September 2026: User Ratings, Pros & Cons

Boost customer engagement with seamless texting.

4.65

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Textline Reviews & Ratings

4.65

Excellent

Based on 72 ratings & 102 reviews

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Rating Distribution

Excellent

(73)

Very Good

(25)

Good

(4)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Textline has garnered praise for its significant impact on office communications, bridging the gap between field experts and on-site staff seamlessly. Users appreciate its versatility beyond mere texting, coupled with competitive pricing. The platform's user-friendly interface, convenient shortcuts, and seamless integration process stand out as key strengths. ...Read more

Textline pros and cons

  • Improved office communication between field experts and staff.

  • User-friendly interface with shortcuts.

  • Smooth integration process with responsive tech support.

  • Great customer service with easy communication.

  • Limited discounts for larger volume subscriptions.

  • Difficulty in contacting support for help on occasions.

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Showing 61-70 out of 102

GN

Gerard N

01/12/22

4.5 out of 5

"Works Very Well, Support is Very Good"

What do you like best about Textline? It allows our salespeople to text with customers using their computer. We find it much easier to type on a full keyboard than just a cell phone screen.

JM

Jacqueline M

12/28/21

4.5 out of 5

"Great platform to connect with clients"

What do you like best about Textline? Ease of use and ability to connect with clients in a new way plus great customer service What do you dislike about Textline?

HM

Hector M

11/11/21

4.5 out of 5

"Business Texting Has Never Been Easier"

What do you like best about Textline? Quick, easy to understand, incredibly fast feedback from technical support, and a whole lot of other features make this application a MUST-HAVE for businesses that communicate with clients daily.

RW

Rob W

10/04/21

5 out of 5

"Easy to use"

What do you like best about Textline? I can assign conversations or claim conversations and with the whisper feature, our team can talk to each other about a text thread with a customer and it travels with the thread - super helpful!

DO

Derick Olson

10/04/21

5 out of 5

Everything worked as advertised.

Everything worked as advertised.

RW

Rob W

10/04/21

5 out of 5

"Easy to use"

What do you like best about Textline? I can assign conversations or claim conversations and with the whisper feature, our team can talk to each other about a text thread with a customer and it travels with the thread - super helpful!

DO

Derick Olson

10/04/21

5 out of 5

Everything worked as advertised.

Everything worked as advertised.

HH

Home Heating & Cooling

09/12/21

4 out of 5

Solid

Solid, but lacking a few features

HH

Home Heating & Cooling

09/12/21

4 out of 5

Solid

Solid, but lacking a few features

DS

Daryl S

08/26/21

4 out of 5

Interface is fairly intuitive

Interface is fairly intuitive, but it's missing some basic functions which require an account upgrade. Also, it would be very useful if Contacts could be re-imported with a unique tag without wiping out that Contact's existing tags.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].